Easy 2 min walk from train station. Excellent service at the hotel and large size room (incl balcony) and bathroom. There is only one place that hires ski clothing (Baynards) and it's not that good. Buying ski clothing there is very expensive and there is no snowboard clothing to be found, so take your own ski gear with you. Hotel... more

I returned again with friends and when they went my family came.The food was excellent and sensible proportions.The staff are very helpful except at reception where this year they were a bit frosty. I had 3 rooms this year .With friends we had a huge suite in the new wing .This was good and spacious.With the family we were given... more

We stayed in this hotel for two nights during March 2008. The location of the hotel is very good, just next to the railway station. We found the hotel easily and the check in was very smooth. The room which we had was fairly big in size and we had space to move around even after accommodating an additional bed... more

I have mixed feelings about this hotel: i loved: open plan and relaxing /laid back bar - lounge area. ski hire within hotel close location to train upto mountain jose at front of desk,most helpful disliked paying 320 pounds for junior suite with view of matterhorn which had a cheap finish and a horrible green carpet (more 80 pounds a... more

I couldn't have picked a better hotel - the hotel was really good and the location excellent for the Gonergrat Railway which took you up the mountain for skiing. the staff were very friendly and helpful. the only criticism I had was the speed in which dinner was served in the restaurant in the evenings - it was all very... more

The lobby, dining room and hotel rooms are outdated (a neighbouring person typified the diningroom as a 'cheap conference centre'). The rooms at the front are to be avoided as these the street can be noisy and the smell of Macdonalds is signalled at the balcony. The balconies at the front did not have any furniture. The quality of the... more

This was the second stop on our 2 week European vacation with our 2 teenage daughters (18 & 13). We were thrilled to find that the hotel was a very short walk from the train station. We did not stay in the main hotel, but rather in their Residence across the street. We had a 2 bedroom apartment with full... more

My husband and I stayed at this hotel in July 2007. Staff excellent rooms wonderful food not so good. I would stay here again .and just have B&B. Highly recommended. more

Great location. We had a room overlooking the main street, Bahnhofstrasse. I was not too noisy especially with the storm slats lowered. Only 4 or 5 hotels from the main train station. The staff was extemely helpful and friendly. more