We just spent one night here after a Glacier Express trip, but it was a nice place. Very close to the train station, the staff were warm and friendly, they made a nice restaurant recommendation that night which was close walking distance. The petite dejeuner was quite good I thought. The rooms are nice enough, nothing fantastic, but clean. There... more

If you want a memorable stay, this is the place to reserve! The owner, Sonja, and her staff are the friendliest , being very attentive to your needs whatever they may be. The decor is very original varying from art nouveau to rustic, each room and suite having its own charm. The breakfast buffet, bubbly included, is excellent ...the perfect... more

We booked here at the last minute. Its often a problem to find a hotel in Europe for skiing if you do not want to stay for a week .This hotel had room for just 4 nights even though it involved moving rooms. We were delighted when we arrived that they gave us early check in as our room was... more

Waited too long to make reservations during high season in the Alps! 2 months. Might want to do it 6 months out. When I looked for availability on TripAdvisor.com, this was the only one that showed up and it had some negative reviews. Needless to say, I had trepidations when I booked through Travelocity. We arrived via the Glacier Express... more

Stayed at this hotel with a group of friends for six nights 1/27-2/2/08 and was very pleased. The place is clean and the staff is very friendly. It is very conveniently located to the main train station, the train up to Gornergrat, the restaurants, the shops and the bus that takes you to the ski lifts. We were never bothered... more

This hotel was lovely, quaint and very close to everything. Before arriving I wrote the hotel and requested a room with a view of the Matterhorn. My request was honored and I had a beautiful view of the Matterhoren I also recived a small suite with a fireplace (that I used in Aug. and a balcony. The buffet breakfast was... more

My wife and I stayed at this hotel at the beginning of April. We had a pleasant quaint room on the third floor, with a balcony and view of the Matterhorn. We found the staff very helpful and courteous, and whole atmosphere of the hotel was relaxing.The hotel overlooks the Gornergrat railway, which is great for anyone interested in the... more

First, Zermatt is wonderful and everything one would expect from a Swiss village. Yes, it is a tourist destination and it is expensive, but no more so than a Vail or Aspen, Colorado. Very similar, in fact. The hotel is nothing elaborate but it is decent. It is close to the railway and at the end of the main street.... more

My wife and four children stayed two nights at the Schlosshotel Tenne in Zermatt, April 22-23. The hotel is located across the street from the train station which is very convenient. The SchlossHotel Tenne is a bit worn, though the rooms were large and clean. The staff was friendly. The breakfast buffet is okay; it consists of rolls, yogurt, sausage/hot... more