My friend and I stayed at Ambiance Hotel 4 nights for skiing holiday and we came back to London last week. I loved our room with a balcony. Very friendly staff, clean rooms, excellent breakfast. We had a free pick up from the station on arrivals and also a free drop off to the statin on the last day. The... More

Best breakfast of any place we stayed hands down!! 5 stars on that. Brand new super updated bathroom in our room. Spotless. The room itself was fine. Great bed and bedding after you took off the horrible bed cover, underneath were wonderful white duvets with down comfortors. the chair in our room looked about 50 years old and was falling... More

We had a wonderful room with a balcony facing the Matterhorn (as we have had on our previous 2 stays). The family and staff were friendly and helpful. The food was very good (we took 1/2 board) and we were provided with the day's menu in English every morning. We particularly like the hotel's location-out of the hustle/bustle of the... More

Ok rooms, smallish, had room overlooking construction site. Had balcony but no patio furniture, but cushions for patio furniture in closet. One side of bed collapsed on middle of the night because the slats did not seat correctly, looked like someone had tried to repair it by stuffing paper in the slots so it is a known problem by someone.... More

Me and my wife stayed at this hotel to celeberate our wedding anniversary. right from check in it was great experience. Check in by Michelle was smooth and welcoming. All information was provided. The bedroom was clean.Having worked in different hotels for 14 years and having visited a lot of hotels i was surprised at recieving a five star experience... More

This hotel is located slightly out of the centre of Zermatt. From the station it can be reached within a easy 10 minute stroll slightly up the hill. It provides some nice views over town and from some rooms and the terass also over the Matterhorn. It is a family atmosphere with very friendly welcoming staff. The rooms are nicely... More

Nice wooden room with balcony and astonishing view of the Matterhorn. Access to the outside jacuzzi, very relaxing after a day of hard walking over the beautiful and steep mountains. Good choice for breakfast, quantity was the main positive point. I would suggest for staying in Zermatt.

was a nice clean hotel super locatie and very kindle people The restaurant is oke only de bar and night quite but de rest is good may be the next time whe come tho zermatt we visit this hotel fam ketting

I planned a last minute trip to Zermatt with my daughter and her boyfriend and we were lucky to find two rooms available at the Hotel Ambience. My daughter's room was spacious and clean with a modern bathroom and balcony with a Matterhorn view. My room was more basic but also clean with a nice bathroom. Evidently the suite rooms... More