I found the hotel to be very good but in need of a image updating in the rooms and lobby area. In fact the rooms are great in size, very clean and with a very good bathroom (was updated) but you get the feeling that if they made some renovations in the rooms it would be a fantastic hotel and... more

My daughter and I stayed for 7 nights on an Inghams skiing holiday. Having read one or two of the recent reviews regarding this hotel we were a concerned as to what we might find. Our impressions were as follows: Positives: Friendly, helpful staff, excellent food, quiet rooms and a superb wellness centre. Negatives: Dated 1970s decor in the stair-well... more

Staff were friendly and helpful. Hotel is a typical smaller family run Swiss hotel. The owners are involved and want to make sure everything is o.k. Our room was fairly large (the ones across the hall are smaller), clean & comfortable. The location is about a ten minute walk downhill to the village & lifts. Their ski shuttle runs every... more

The Hotel Tschugge is one of many 4-star grade hotels in Zermatt. We stayed there for a week in February at the height of the ski-season and had a fairly good time, but not a great one. The porter collected us from the station in the hotel’s little electric taxi. We were given a room that provided a nice view... more

This is a misrepresentation by Inghams stating that the Tschugge is a four star hotel. We purchased a package holiday through Inghams and as usual when you pay up front they are not prepared to help in anyway once a problem arises. I have listed below just a few points that we noted upon our stay at the Hotel Tschugge;... more

We arrived at Zermatt station we were picked up by the hotel transport. Reception was efficient and very friendly. Our room was spacious and very cofortable.The views from the hotel were stuning. The menu in the rstraunt was varied food was very good. overal we had a very enjoyable time. more

The Tschugge is a wonderful hotel with an absolute stunning view over the village and of course also of the Matterhorn. They have a frequent shuttle service with the hotels own electric cart to the train station to pick up their guests. Staff is really friendly and helpful. Rooms are spacious and bright. You even get a great view from... more

Second stay and second review at this hotel, having been before in 2006. Slightly puzzled by some poor reviews. We have only stayed in the larger rooms with a balcony. They are very nice rooms, great bathrooms, and a nice "lounge" area next to huge floor to ceiling windows. Breakfast is good with the usual cereal, fruit, cold meats, various... more

This is not a 4 star hotel! The food in particular was very disappointing and nowhere near what you would expect of a 4 star hotel. The hot breakfast was normally cold, and the evening meals were of very poor quality indeed and lacked variety and imagination. Like several other guests that week, we ended up eating out in the... more