Picked up from the train station and bought to our amazing hotel. We were offered a welcome drink and then sat outside on huge lounge chairs with a perfect view of the Swiss Alps and the Matterhorn whilst our luggage was attended to by the staff. A place to go if one wants to relax and have some me or... more

just returned from trip to Europe. Our favorite hotel was definately Coeur des Alpes. We booked it after reading reviews here but were a little hesitant as it didn't seem to be rated etc. We usually stay in 5 stars or places listed in "1000 places to see before you die". We have gotten really spoiled by staying at some... more

My partner and I decided on very short notice to go to Zermatt for a sunny, relaxing weekend. The moment we stepped into the hotel, we knew that this was something special. The owners are very friendly, welcoming and charming. The hotel itself is fascinating as a building (great architecture, some great ideas, like the fireplace over a glass floor... more

My husband and I stayed here in December for our first anniversary. Everything about this place is amazing - started with a warm welcome and pick up by the lovely owners Leni and Thomas Muller-Julen and their cute little daughter in their snow cart from the rail station. We were given an upgrade to the penthouse simply because it was... more

Stayed 6 nights in penthouse 401 and 1 night in new loft Leni 12-19 april 2009. Previous years we stayed at the Omnia (see review) which is a remarkable hotel in Zermatt. Although after reading about the outstanding reviews given to Coeur des Alpes, we decided to give it a try! A little more than one week has now passed... more

My husband & I had a wonderful stay at this hotel on the last night of our honeymoon trip, which made the whole trip excellent. The staffs were very friendly. We stayed at the loft which was new & nice. The facilities offered were excellent, with outdoor jacuzzi overlooking the tip of the Matterhorn. The only downside is that the... more

I loved this hotel! The furniture and decor was lovely; very modern. The pool area was fantastic. There was a sauna and a steam room. I felt like I was at a spa. All I needed was the massage. We stayed in a Double room. The room was a little small. The room was very clean and had that modern... more

We just returned from a week at Coeur des Alpes. It was just fantastic. Having planned this trip as a second honeymoon we booked a loft which was suggested to us by super friendly staff member Nicole when we called the hotel. The loft itself was of a good size and the furniture was modern. The interior design is by... more

The hotel in a word… fabulous!! The service… the best we’ve ever experienced! We stayed at this hotel July 1-4. We arrived at the train station and were met upon arrival by the hotel owner who whisked us off to the hotel in an electric cart… about a 10 minute ride. The hotel has a very unique entrance; you arrive... more