We traveled with our grown children, and were greeted by the owners, Thomas and Leni who could not have been more warm and welcoming. We were given two of the most wonderful suites I have ever seen and a deck with the most spectacular view of the Matterhorn! The staff was amazing, the breakfast was perfection, the pool and spa... more

All prior reviews have said it all - leaving me nothing on which to expand. The Coeur des Alpes is simply a great place to stay. From the most accommodating front desk personnel, the manager/owners, the people that pick you up from the train to the baggage handlers, the staff is exceptional. The rooms are large, clean, stylish and well-stocked;... more

We went to Switzerland and Italy on our honeymoon in April 2009. Coeur des Alpes was our pick when we decided to stay two nights in Zermatt. The place is super cool! The entrance is very impressive. Hotel decoration is lovely and stylish. Staff are helpful that you do not need a guidebook or anything. We went to the restaurants... more

Everything was perfect as most people have already mentioned. Breakfast was awesome with free eggs on request. The room and view were exceptional, and the wireless worked both in the room and lobby. Service would have ben flawless except for one minor complaint. After a five night stay, we were preparing to leave and taking photos. We discovered another part... more

I stayed in this wonderful hotel in the Thomas Loft Suite. - It's amazing, just look at the pictures at their website! The hotel manager won a award recently for best hotel manager, it's all true. I've stayed in a lot of luxury hotels and I must say this was one of the best service and staff experiences I've had.... more

We chose this hotel based on the reviews on trip advisor and we were not disappointed. The hotel and staff are absolutely fantastic and I would definetly recommend staying here if you are travelling to Zermatt. It is not an exaggeration to say that this is the best hotel we have ever stayed at. more

Last week-end i've stayed in Coeur des Alpes celebrating my 10th wedding anniversary. I went from Portugal purposely to know Zermatt and specifically this hotel and... yes, it's true: I find an amazing little hotel in where I could stay for a month. Alexandre went pick us at the station and Rosie received us with a nice drink at the... more

We had a few days to spend in Switzerland and largely chose our destination based on the incredibly positive reviews of this hotel. It certainly lived up to the hype. It is a one-of-a-kind place, most notable for its incredible architecture and furniture, which were designed and hand-made by the owner's brother. The place is a friendly family-run affair, with... more

We LOVED Coeur Des Alpes!!! An absolutely beautiful hotel with phenomenal staff, and rooms! We stayed in a Large Double Room that was beautiful (and large). We were picked up at the train station by a staff member (actually the father of the owner of the hotel) who used to be a mountain climbing guide. We were then wisked off... more