By stark contrast to the Zerms of Zermatt (term for describing waiting staff who really see your visit to their restaurant as an interference to the working day) the waiting team at this restaurant were genuinely interested in everything about our visit. It was not one individual but the whole team who shone through. Our waiter was thrilled to serve... More

Embarking on the sledging evening from Zermatt (Tuesdays and Thursdays from Matterhorn cable car 19.30) we dined at above restaurant in the Hotel Silvana. The friendly atmosphere and welcoming to our teenage children was lovely and they were extremely accommodating splitting menus for them to try and share. The food was of an excellent standard and delicious. The sledging back... More

The hotel has so much potential, but just fails in so many ways. The breakfast buffet is so poor with not enough choice. They only offer slices of bread in the morning, white or brown. Really? That's so cheap. No pastries like pain au chocolats or croissants, ... The fruit juices and yoghurt are not chilled. On the buffet they... More

We spend the Christmas holiday at Silvana and shared a triple room with our two kids. It was very comfortable and the family room the last night was even better, with an entresol for the kids. It is beautiful and peaceful at Furi (on the mountain, not in town!) and not having to get back to a hotel in the... More

I stayed at this hotel along with 30 friends for a birthday party ski weekend and highly recommend it. The hotel and bar staff were extremely tolerant, patient and pleasant, the food was brilliant - and the spa and bedrooms were well equipped. The separate lounge and bar areas were a great addition - and the dog was lovely too!... More

far away from the touristic crowds in Zermatt yet only 10 minutes from Zermatt centre by the gondola or a 40 minute walk. Quiet and peaceful location, excellent service and energetic breakfast buffet. Main hiking trails pass the hotel.

we loved Hotel Silvana!! we loved the fact that it was out of Zermatt that is packed with tourists, yet it was convenient to get to. and the food.......omg!! so good!! huge spread at breakfest buffet and the dinners are so rich and good!! i miss them!! it was nice after hiking all day to return to a place that... More

Lovely hotel the food was excellent the spa was very good very welcoming hosts and kept us in the picture when the avalanche happened and told us that every thing would be OK. We have skied many times but this was the first time to Switzerland, it lived up to our expectations, shame we could only ski for 3 days... More

We visited Silvana for skiing in week 5 and was very, very satisfied. This family run pearl has all you need plus a friendly atmosphere. While situated above town with last ride up at 17.15, then it has what the other hotels are missing, ski-in/ski-out and genuine mountainfeeling. The young ones may feels short of a disco up here, but... More