This is without doubt one of the best hotel experiences we have ever had. It has only been a month since we have returned to real life and already we are contemplating how quickly we can return. From start to finish the experience was special. We were collected by the Omnia electric car from the train station and entered what...
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Dear Tripadvisor Member
Thank you very much for your kind review about your stay during the holiday season.
I am very happy to see that you have enjoyed your stay aswell. Compliments for a job well done are always so rewarding and truely motivate our colleagues to go out of their way to make our guests' stay a memorable one....
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A hotel full of trend and charm in a wonderful spot.
Perfect setting above the crowded Zermatt main road.
This hotel is absolutely unique!
Very friendly & helpfull staff.
The restaurant serves wonderful food - we enjoyed a gourmet menu with great wines.
Staff at the restaurant was very well trained, could give good wine recommodations and the food was...
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Not the first time and certainly not the last time that we (2 adults, 1 kid) would stay at The Omnia. If you think a Zermatt Christmas holiday has to be "rustique" and Swiss wine is not even good enough for cooking, go to The Omnia and think again.
The style: Modern yet comfortable with everything you can possibly want...
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Dear Tripadvisor Member
... "wow" should be the title of my reply.... Thank you so much for your kind review and all the compliments shared therein.
First and foremost, I would like to thank you for your loyalty and your repeat visits.
It is just so rewarding to be complimented for a job well done and if you say that...
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Stayed for two nights, would have loved to stay much longer.
Best in class service, great restaurant and beautiful materials
throughout the hotel and spa. Watching the Matterhorn from
the outside jacuzzi during sunrise is magic!
As a Swiss, I hate to say that in Switzerland, there are not many
places offering such a high and personal level of service...
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Dear Tripadvisor Member
Thank you for your kind review and the compliments. I am glad that you enjoyed the facilities and views. Today again, the sky is crystal clear and the views onto the mountains are magnificent.
I am even more pleased that you have enjoyed our services and that we could set the standard for swiss hospitality again.
I...
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We stayed just for one night in December, but hope to be back. The service was excellent, not over the top, just friendly, helpful and efficient. The rooms are lovely, and the pool and spa area are really special... the jacuzzi looks up at the Matterhorn. And a special word about the restaurant: excellent food at, for Switzerland, really quite...
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Dear Tripadvisor Member
Thanks for your kind review. I am glad that you took the time to post on this forum. To us it is important to give good value for money. I am happy to see that you felt getting good value. We do indeed get lots of compliments about our rooms, infrastructure and the team. It shows the...
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Fabulous! Top service, lots of personal attention, a great restaurant.spa facilities wonderful
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Dear Tripadvisor Member
Short and sweet... Thank you!
Best regards and till we meet again
Philippe Clarinval
Managing Director
ph.clarinval@the-omnia.com
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This is the first year we will NOT be going to Omnia for skiing week in January as we did for 3 years in a row.
Having a 4-month old baby has swung our vote for a chalet in Klosters. But we are certainly coming back to Omnia!!
It is a simply unbelievable place, and although rooms are on a...
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Dear Tripadvisor Member
Thank you very much for your review and I regret that I won't be able to welcome you personally this year as you have opted to spend your family time in Klosters. Reading your review I found myself chuckling thinking about "the little monsters". We are indeed not the most family friendly lodge but most parents are...
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We stayed for 3 nights in November -- originally planned to stay 2 but enjoyed the hotel and Zermatt so much we stayed an extra night.
The Omnia is a design delight - if you appreciate hotels with a sense of design and uniqueness, you will appreciate this. It's quite modern in style, meaning somewhat minimalist. Lots of granite, light...
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Dear Tripadvisor Member
Thank you for the review; I have shared the compliments with the team and taken on your valuable suggestions. I am very happy that you have had an enjoyable stay and would love to welcome you back to The Omnia in due course.
In the interim, I send you and your beloved ones my best wishes.
Best...
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Zermatt is a favourite place of ours, and the Omnia has made this very memorable.
The hotel location and artistic design are unique. The facilities, particularly the pool, outdoor spa ( with exceptional views ), steamrooms and sauna.
But what makes it very special are the staff - courteous, friendly and at the same time allowing you the space to...
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Dear Tripadvisor Member
Thank you for your reveiew and your kind compliments.
I am glad that you have enjoyed your recent stay with us and that your special event was a success.
Please let me know when you plan to come back to Zermatt.
Kind regards
Philippe Clarinval
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How do I start to write about this amazing gem in Zermatt where guests are treated with so much care and affection?
I spent 2 beautiful nights at The Omnia very recently, and it deserves a lot more appreciation than my words in this review. Truly a 5 Star material this property is from its exquisite and subtle decor to...
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Dear Tripadvisor Member
I do hope that your ankle is better by now and that your glasses are back home.
Thank you for your kind and extensive review about The Omnia.
It was a great pleasure to share your compliments with our team. It is truely amazing to see how our colleagues can get fired up wheile reading how you...
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