Great location, attentive service from the staffs. I e-mailed the hotel and booked the room with them directly, responses were replied promptly and efficiently. Our flight arrived in the morning, and they arranged early check in to get us in our room in the morning, which is a really nice touch, I really appreciate it. The building itself is nice... more

Perfect room, spacious bathroom. Great Breakfast. Slightly overpriced. Good location and concierge desk helpful. more

The Baur au Lac has got to be one of the best hotels that I stay at. The service is second to none, both in the hotel, and in the conference & banqueting department. I've stayed here a couple of nights every year for the past 15 years. It's just a great place. Yes, the staff can be a little... more

I have to say, when we pulled up to the hotel, I had some doubts. It seemed a little quiet and I was concerned that it might be a bit stuffy. And I was travelling with my two teenaged sons, so I live in fear of stuffy!!!! Added to that, there was noticeable construction noise when we entered the lobby.... more

Prices are steep. Hotel is a little snobbish Next to the lake and at end of Banohstrasse street on the left No plasma TV in such a expensive hotel Airconditioners don't work . The rooms are hot but that was common in most of Switzerland. All windows in standard rooms face to other buildings. So need to keep blinds down... more

The Baur au Lac is certainly a fine hotel. Attentive service, clean and spacious room, marbled bathroom. The concierge staff is very polite, although sometimes overburdened. Free internet, as well as complimentary minibar, are details that really make you feel pampered. I had the chance to try both restaurants, the "Rive Gauche" and "Le Pavillon", and definitely preferred the former:... more

The Baur au Lac is truly one of the all time greats. I visited Zurich with my parents and before our trip we debated between staying at the Baur au Lac and the Widder. For those of you trying to make that decision now, I hope my review will point you in the right (and only, in my opinion!) direction.... more

We booked a room for for 3 nights in June 2008 overlooking the canal back in November 2007. The hotel confirmed the reservation and said our request for a canal side room would be honoured 'if ever possible'. What we did not know at the time of making our reservation was that it coincided with the start of the European... more

This is meant to be Zurich's best hotel. Its not impressive. The rooms are either incredibly dated but with a view of the canal or refurbished (nothing wow - rather classic and standard) but with a view of the street! The dated rooms have bathrooms that ..well..should have been renovated 15 years ago. They charge a fortune for below par... more