Stayed here for a weekend and had some ups and downs. The ups were the location (about two blocks away from the main street, Banhostrauss), nice old-fashion alpine lodge type feel and great breakfast buffet. The downs were the extremely small elevators (3 of us with our luggage could not fit in), the location (we'd still rather be closer to... more

We loved our room at the Continental. It had great local character with lots of wood plus high-end bed linens and lots of sound insulation. Sleeping was a pleasure. Also the kitchen was outstanding! Room service was always on time and the restaurant food extremely good. But the folks at the front desk could use better training. When the concierge... more

Booked this many months ago when it was still sold as Sofitel, so was keen to see what changes there would be after the rebranding. Glad to see the Privilige card was still accepted. There are still signs of Sofitel around ... the Roger & Gallet soaps, the menus, etc ... Staff were very friendy, and the beds were still... more

We stayed here after reading the positive reviews on TripAdvisor. It's name had been changed between the time of our reservation to the time of our stay from Sofitel to Continental, but they still honored my Sofitel Privelege card. I reserved a deluxe double room and it was very spacious and clean. There were 2 free bottles of water and... more

We just got back from a stay at the Hotel Continental and it was really really nice, we paid a little extra and went with the Superior double room with 1 king-size bed and it was totally worth the little extra. The room was very nice size compared with other European hotels and the tour buses and Rail City were... more

I have to say I enjoyed my stay at the former Sofitel. As expected (since we were in one of the politest countries in Europe), the check was smooth and the staff was courteous. When arrived in our room, we founded it too be too dark and upon speaking with the front desk staff, it was changed without a problem.... more

This hotel has been rebranded as a Mercure Select. So you can forget about the nice toiletries, turndown service and welcome gifts. The hotel looks quite ugly from the outside and is located in a very average neighborhood although it is within a longish walking distance from the train station. The elevators are small and I also had a very... more

I Have to confess I like Sofitel. As I'm traveling a lot (>200 nights year) I'm always looking Sofitel first. Nevertheless I will never go back to Zurich Sofitel. It is expensive, not clean and I can not bear when hotel crews are rude and impolite; would you expect to request something and to get 2 times someone telling you... more

Stayed here on a business trip for three nights in April 2008. The hotel is smart, clean and the staff are freindly. The reception staff are good English speakers. Lifts go from the reception to the fifth floor. If you have a room on the sixth floor you have to change lift, walking around the corner, down a corridor, through... more