Just want to express my Indignation following the incident at the Crowne Plaza Zurich last January 2012.
Not only the incompetence Front Desk charged my visa card the "Security Deposit" sum of 307.60 CHF, when he was supposed only to make a "Hold" (= no charge on the card) of this sum. The supposed Manager of the hotel did nothing...
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- Crowne Plaza Zurich
- Crowne Plaza zürich
