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Renaissance Zurich Hotel Reviews

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Renaissance Zurich Hotel

5.0 of 5
Thurgauerstrasse 101, Zurich 8152, Switzerland
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Renaissance Zurich Hotel
109 traveller photos
Ranked #44 of 123 hotels in Zurich
4.0 of 5 stars 279 Reviews
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279 reviews from our community

Traveller rating
    84
    125
    50
    14
    6
See reviews for
Families
43
 
Couples
62
 
Solo
27
 
Business
98
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Laguna Beach, California
Top Contributor
61 reviews 61 reviews
55 hotel reviews
Reviews in 48 cities Reviews in 48 cities
75 helpful votes 75 helpful votes
“Nice ...but several cautions”
4 of 5 stars Reviewed 17 May 2013 NEW

This hotel is of a high, contemporary standard. The recently-renovated rooms were immaculate with great furnishings and a comfortable bed. The quality of my sleep was excellent. The front desk staff were extremely professional and engaging. Some things were very irritating. There was no place to go for coffee or a simple breakfast. The only option was to have a... More

Was this review helpful? Yes 1
Rockville, Maryland
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great hotel for a great price”
5 of 5 stars Reviewed 8 May 2013

This is a great hotel for the price. This is a luxury hotel with a great breakfast. Unfortunately, the location is not the most central. It is near a tram stop, but you are not at the heart of the city..

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Roland_Ulmer, General Manager at Renaissance Zurich Hotel, responded to this review
9 May 2013

Dear Guest, First of all I would like to thank you for choosing the Renaissance Zurich Hotel for your stay and your kind comment. Our hotel is counted more as an airport hotel than as a city hotel. As you already mentioned there is a tram stop just in front of the property. Tram 10 or 11 will bring you... More

Stockholm, Sweden
1 review
1 helpful vote 1 helpful vote
“[--] hotel with nice staff”
1 of 5 stars Reviewed 7 May 2013

They charge for internet! 26 Chf! I pay euro 7 for my 3g european roaming! What's in their heads? Air? At least not common sense. There is no email address either to write suggestion or voice complaints to. Bad service. You are not interested in your customers' opinion? The room air conditioner makes no sense: it is centrally modified, and... More

Was this review helpful? Yes 1
Roland_Ulmer, General Manager at Renaissance Zurich Hotel, responded to this review
9 May 2013

Dear guest, Thank you very much for your worthwhile feedback. As my Manager on Duty already wrote you, we will have free Internet soon. As well she explained the procedure with the survey to you, as our guests opinion and suggestions are very important to us. The air conditioning issue is in progress to be resolved, as certainly we want... More

New York Area
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
29 helpful votes 29 helpful votes
“Nice try, but not at 5* yet”
4 of 5 stars Reviewed 7 May 2013

As the other reviewers noted, it is in a convenient place to Airport overnight in Zurich. Tram is the way to go to this place. Tried to get the bust transfer but it was too confusing, since they share the service with another hotel and we could not get any information at the airport or with any of the other... More

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Roland_Ulmer, General Manager at Renaissance Zurich Hotel, responded to this review
9 May 2013

Dear Guest, Thank you very much for your stay and for your detailed feedback, which is important to us to improve our services. The Shuttle Bus Company is called Check In Always and the stop is situated between Terminal 1 and 2. As you already mentioned there is a very convenient option to take the tram. The stop of tram... More

Mumbai (Bombay), India
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Good property, Close to the Airport”
4 of 5 stars Reviewed 5 May 2013

The hotel is only 10 minutes by tram from Zurich airport and a 20 minute ride to the main city center so it is well positioned. You get a lot of tram options from right across the hotel so getting around from here is easy enough. The rooms were quite spacious and well laid out. Service is courteous - the... More

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Roland_Ulmer, General Manager at Renaissance Zurich Hotel, responded to this review
6 May 2013

Dear Guest, Thank you very much for your stay and your kind comment. I am happy to forward your feedback to my team and looking forward to welcome you back soon. Kindest regards, Roland Ulmer More

Warwick, United Kingdom
Top Contributor
147 reviews 147 reviews
95 hotel reviews
Reviews in 75 cities Reviews in 75 cities
139 helpful votes 139 helpful votes
“Glossy but average business hotel”
3 of 5 stars Reviewed 2 May 2013

Stayed here for one night. It is very close to the airport - an easy 10 minute ride by tram and near to a growing array of international company head offices - which must be pretty much the only reason to stay here. It would appear to cater for conferences too. The lobby is glossy but the rooms don't reach... More

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Roland_Ulmer, General Manager at Renaissance Zurich Hotel, responded to this review
4 May 2013

Dear guest, First of all I would like to take this opportunity to thank you for choosing the Renaissance Zurich Hotel for your stay and for taking the time to give us feedback, which helps us to improve our service. The location of the hotel is more in the airport area, but without the usual airport noise. The downtown area... More

Bruchsal, Germany
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Not quite a 5* hotel”
3 of 5 stars Reviewed 30 April 2013

Although the hotel is a 20 minute tram ride from the city centre I think for the price it is worth the journey (and it is in the "inner-zone" so a 24 hour ZVV ticket doesn't break the bank). We were upgraded to a suite for the night, however the decor was old in style and I believe this hotel... More

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Roland_Ulmer, General Manager at Renaissance Zurich Hotel, responded to this review
1 May 2013

Dear Guest, I would like to thank you for your stay and your kind comment. I am sorry to hear, that not everything was fully satisfactory for you. The renovation is an ongoing process and a lot of rooms are already updated. The hotel is located between the airport and the downtown area. The tram, which stops directly in front... More

Tehran
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Kind of Isolated!”
4 of 5 stars Reviewed 28 April 2013

This was a nice hotel, but very far from city center. However the tram stop is just across the street. Our room was a nice & big one. But had a not so exciting view. My only complaint would be the train noises. the railways are at the back of the hotel and our room was facing the railways despite... More

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Roland_Ulmer, General Manager at Renaissance Zurich Hotel, responded to this review
1 May 2013

Dear Guest, Thank you very much for choosing the Renaissance Zurich Hotel for your stay and for valuable feedback. As you already mentioned, the hotel is not located in the city center. It is between the airport and the downtown area. Fortunately, the public transportation situation is very convenient. The trams are stopping directly in front of the hotel and... More

Tabanac, Aquitaine, France
Top Contributor
101 reviews 101 reviews
32 hotel reviews
Reviews in 46 cities Reviews in 46 cities
48 helpful votes 48 helpful votes
“Better then expected”
4 of 5 stars Reviewed 26 April 2013

Another overnighter in Zurich for a keynote and a different Renaissance (Towers last week) and pleasantly surprised again. Well equipped and large comfortable room and bed with 6 pillows, including 3 feather ones ... Bliss. On club floor with good amenities, drinks,nibbles. Only 10 minutes from airport so perfect for early morning flights. Staff helpful and well trained a la... More

Was this review helpful? Yes 1
See 2 more reviews by LesH211 for Zurich
Roland_Ulmer, General Manager at Renaissance Zurich Hotel, responded to this review
1 May 2013

Dear Guest, First of all I would like to take this opportunity to thank you for your stay and your superb comment. I am glad to hear you had a fabulous experience and an enjoyable time. I am happy to forward your feedback to my team and looking forward to welcome you back soon. Kindest regards, Roland Ulmer More

London, United Kingdom
Top Contributor
65 reviews 65 reviews
11 hotel reviews
Reviews in 25 cities Reviews in 25 cities
50 helpful votes 50 helpful votes
“As you would expect but in need of updating”
4 of 5 stars Reviewed 20 April 2013

This was on a business trip, and the Renaissance was a stone's throw away from the office so seemed like an obvious choice. Lot's of smiley faces and kind service at reception on check in. The staff are really good here. This is like any other 5 star place you would visit - all the common areas are as you... More

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Roland_Ulmer, General Manager at Renaissance Zurich Hotel, responded to this review
22 April 2013

Dear guest, Thank you very much for staying with us and your kind comment. I am glad my team provided you a fabulous stay and I am happy to forward your feedback. Me and my team are aware, that the rooms are partly dated. The renovation is in progress. A lot of rooms are already updated, with flat screen TV’s... More

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Hotel Summarization (Beta)

What travellers say

  • “Very good” (7)
  • “Very comfortable” (5)
  • “City center” (4)
  • “Front desk staff” (3)

What travellers search

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  • renaissance zurich review
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Additional Information about Renaissance Zurich Hotel

Address: Thurgauerstrasse 101, Zurich 8152, Switzerland
Phone Number:
Region: Switzerland > Zurich
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#14 Family Hotels in Zurich
#27 Luxury Hotels in Zurich
#46 Business Hotels in Zurich
Price Range: ££
Hotel Class:5 star (5*)
Reservation Options:
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Also Known As:
Renaissance Glattbrugg
Renaissance zürich

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Renaissance Zurich Hotel
Thurgauerstrasse 101
Zurich 8152
Switzerland
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