To be fair, the rooms were clean and the location is great for the price that we paid. But, we were thoroughly disappointed by the service there. The staff person who greeted us, when we got there, was not helpful at all. He first handed us keys to a room that was already occupied. We went upstairs and found some... more

This hotel is very nice clean staff are very pleasent, our room was room 209 and it very huge, bathroom was also huge too, and we had a small kitchen although no cooking utenstils. Breakfast was 14 CHF The hotel is on the main road so can be quite noisy with the trams, but it never really bothered us, a... more

we stayed in a suite from 13th to 17th sept 2009. staff was very helpful. we had two separate bedrooms - a kitchen and a bathroom with a bathtub ...... for some reason - the bathroom door could not be locked from inside ..... and nothing could be done about it ..... the lift is ultra small but the location... more

+ We even had a bathtub in our bathroom. - The lift was pretty small. more

We booked a double room but were given a tiny room on the first floor with 2 seperate beds, the room was so small that the beds couldn't be pushed together, the staff responded with bad attitude regarding the issue. The TV remote was not working, I didn't even bother to complain. The good thing was that we only have... more

The hotel was easy to find, bang on the main road, accessible from the train station, a few stops away by tram, the nearest station being only a few steps away. The room was spacious and well lit; the bathroom was clean. These were all the things I'd expect from a hotel room, but the biggest surprise was a small... more

We spent there 3 nights with my boyfriend. I should say it was very clean and the staff was perfect. The room was huge for 2 of us with a double bed, sofa, 2 armchairs, little table, TV and bathroom was very nice as well, equipped with a hairdryer. Not far from the center, just a few tram stops and... more

Chose this hotel for the cost and it turned out to be a nice place. Although located approximately 20-30 min from the city center, there are 2 trams that run close to the hotel and/or the Hauptbanhof. Breakfast is 12.50 CHF /person/day if not included in the room rate and consists of meats, breads, coffee, juices, and cereals. Considering there... more

Stayed here for three nights during Euro 2008, in a double room best described as small. The hotel is about 20-30 minutes from the main train station (Hauptbahnhof), though the number 2 and 3 tram runs past the front of the hotel. As mentioned, the double room was small. The en-suite was basically the size of a shower cubicle that... more