The check in is as one might expect from a hotel of this calibre - friendly and courteous - as are the staff in general but apart from the undoubted grandeur of the rooms they need some serious maintenance. One just does not expect curtains that are falling off their runners, pictures stuck to the wall lopsidedly, an electrical system... More

Spring 2013 trip and enjoyed the beautiful river views from the room as well as the restaurants and bar. Great roomy suite and close to the action at Rembrandt Square as well as the parks. Walkable location. Pricey but worth it!

Simply a beautiful hotel that lacks the will to serve or entertain its guests. Ill talk about the service then the hotel itself. I hate that I had to carry my luggage myself from the trunk of my cab and up the stairs of the hotel and leave it at the reception desk after check in. Luggage in 5* hotels... More

We stayed at Amstel for a weekend in early June of 2013. It was a perfect stay and most fortunately the weather was also perfect. The communication with the hotel before arrival was very helpful and they answered all our questions. The moment we turned into the street that the hotel is located, two hotel staff ran to help us... More

Our stay at the Amstel Amsterdam was through our river cruise operator at the end of our trip. We had arranged for a independent car and driver to pick us up at the boat for a day trip to Brielle where my wife's grandfather grew up and emigrated in the late 1890s with a drop off at the Amstel. When... More

This hotel has done an incredible job of integrating the grandeur of Old Europe with a modern flair. Their new bar appeals to the younger savvy travelers with a great mix of locals and upscale tourists. The staff is extremely friendly and the environment fun and funky. There is a great outdoor patio and the entire design is high energy... More

We had a wonderful time at this old, grande dame hotel overlooking the Amstel River. The room was lovely, with a period decor and furnishings which comfortably welcomed us rather than being stiffly but uncomfortably beautiful as period decor sometimes can. Necessary modernization provided desired creature comforts without intruding on the period ambiance. The fine dining lived up to its... More

The Hotel Amstel is a wonderful hotel if you old and stately. The service was exceptional and the staff couldn't have been more helpful. That said, the hotel is old with old everything (except electronics)! The wood is chipped, What an excellent hotel - friendly reception , rooms clean n lovely - breakfast brilliant - location of hotel not at... More

On first impressions, this hotel is grand. It is stately and sumptuous. You can see the excellence from the grand staircase in the lobby, individual check in desks, opulent decor right through to the rooms with as many towels as you need for a towel party, full size liquor bottles, antique style vases and large separate rain shower, toilet and... More