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All 337 Amsterdam hotels

InterContinental Amstel Amsterdam

5.0 of 5
Professor Tulpplein 1, Amsterdam 1018 GX, The Netherlands (Binnenstad)
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InterContinental Amstel Amsterdam
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85%
Ranked #19 of 337 hotels in Amsterdam
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284 reviews from our community

    Trip type
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    200
    43
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Date Rating
1 review
3 of 5 stars Reviewed 18 June 2013 NEW via mobile

We checked in to the Amstel intercontinental only to find out that our booking had been cancelled the day before , the reason was the card put forward had been declined but there was no effort on the part of the hotel to get another card number from us or to advise us that they were cancelling the booking ,... More

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Plymouth, UK & Grasse, France
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 16 June 2013 NEW

The check in is as one might expect from a hotel of this calibre - friendly and courteous - as are the staff in general but apart from the undoubted grandeur of the rooms they need some serious maintenance. One just does not expect curtains that are falling off their runners, pictures stuck to the wall lopsidedly, an electrical system... More

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Dallas, Texas, United States
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 12 June 2013

Spring 2013 trip and enjoyed the beautiful river views from the room as well as the restaurants and bar. Great roomy suite and close to the action at Rembrandt Square as well as the parks. Walkable location. Pricey but worth it!

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anita b, General Manager at InterContinental Amstel Amsterdam, responded to this review
14 June 2013

Dear guest, Thank you so much for your review on your Spring 2013 trip. It is a great pleasure to read that enjoyed your stay with us. We all hope we may welcome you again in Amsterdam. In the meantime please let me know whenever we can be of any service to you. Sincerely Anita Bos General Manager More

Jeddah, Saudi Arabia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 11 June 2013

Simply a beautiful hotel that lacks the will to serve or entertain its guests. Ill talk about the service then the hotel itself. I hate that I had to carry my luggage myself from the trunk of my cab and up the stairs of the hotel and leave it at the reception desk after check in. Luggage in 5* hotels... More

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anita b, General Manager at InterContinental Amstel Amsterdam, responded to this review
14 June 2013

Dear guest, Thank you very much for your information on your stay in our hotel. Our goal is to deliver the perfect service and we all very much regret that we did not succeed. We appreciate the feedback and will discuss them with all departments involved to make sure that this will not happen again in the future. Please also... More

West Coast
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 11 June 2013

We stayed at Amstel for a weekend in early June of 2013. It was a perfect stay and most fortunately the weather was also perfect. The communication with the hotel before arrival was very helpful and they answered all our questions. The moment we turned into the street that the hotel is located, two hotel staff ran to help us... More

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anita b, General Manager at InterContinental Amstel Amsterdam, responded to this review
14 June 2013

Dear guest, Thank you so much for your wonderful review. It is a great pleasure to read that enjoyed your stay with us. Of course I will share your compliments with our team. If you have any special suggestions for the breakfast please let us know through Amstel@ihg.com. We all hope we may welcome you again in Amsterdam. In the... More

Northern Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 8 June 2013

Our stay at the Amstel Amsterdam was through our river cruise operator at the end of our trip. We had arranged for a independent car and driver to pick us up at the boat for a day trip to Brielle where my wife's grandfather grew up and emigrated in the late 1890s with a drop off at the Amstel. When... More

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anitab836, General Manager at InterContinental Amstel Amsterdam, responded to this review
11 June 2013

Dear guest, Thank you so much for your wonderful review. It is a great pleasure to read that enjoyed your stay with us and that you will have a very positive remembrance of your visit and the beautiful Brielle. Of course I will share your compliments with the concierge staff. We all are looking forward to welcome you again in... More

Buffalo, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 4 June 2013

This hotel has done an incredible job of integrating the grandeur of Old Europe with a modern flair. Their new bar appeals to the younger savvy travelers with a great mix of locals and upscale tourists. The staff is extremely friendly and the environment fun and funky. There is a great outdoor patio and the entire design is high energy... More

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anitab836, General Manager at InterContinental Amstel Amsterdam, responded to this review
6 June 2013

Dear guest, Your comment on tripadvisor makes me really proud and thankful. Thank you for all nice compliments and words. Indeed with our new A bar we have tried to give a modern touch to the hotel, the grand Dutch residence of Amsterdam. Whenever you decided to return to Amsterdam please let me know, through Amstel@ihg.com. It will be a... More

Corpus Christi, Texas
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 June 2013

We had a wonderful time at this old, grande dame hotel overlooking the Amstel River. The room was lovely, with a period decor and furnishings which comfortably welcomed us rather than being stiffly but uncomfortably beautiful as period decor sometimes can. Necessary modernization provided desired creature comforts without intruding on the period ambiance. The fine dining lived up to its... More

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anitab836, General Manager at InterContinental Amstel Amsterdam, responded to this review
6 June 2013

Dear guest, Thank you so much for your wonderful review. It is a great pleasure to read that enjoyed your stay with us and that you will have a very positive remembrance of your visit. Of course I will share your compliments with our team. We all are looking forward to welcome you again in Amsterdam. In the meantime please... More

KUWAIT
Senior Contributor
38 reviews 38 reviews
38 hotel reviews
Reviews in 26 cities Reviews in 26 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 30 May 2013

The Hotel Amstel is a wonderful hotel if you old and stately. The service was exceptional and the staff couldn't have been more helpful. That said, the hotel is old with old everything (except electronics)! The wood is chipped, What an excellent hotel - friendly reception , rooms clean n lovely - breakfast brilliant - location of hotel not at... More

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anitab836, General Manager at InterContinental Amstel Amsterdam, responded to this review
31 May 2013

Dear guest, Dear guest, Thank you so much for your review. It is a great pleasure to read that enjoyed your stay with us and thank you for the compliments. I will of course them with our team. We all hope we may welcome you again in Amsterdam. In the meantime please let me know whenever we can be of... More

scotland
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 28 May 2013

On first impressions, this hotel is grand. It is stately and sumptuous. You can see the excellence from the grand staircase in the lobby, individual check in desks, opulent decor right through to the rooms with as many towels as you need for a towel party, full size liquor bottles, antique style vases and large separate rain shower, toilet and... More

Was this review helpful? Yes 1
anitab836, General Manager at InterContinental Amstel Amsterdam, responded to this review
31 May 2013

Dear guest, We very much appreciate the fact that you took time to put your comment on tripadvisor. Thank you very much for your nice compliments for our staff. I would very much appreciate it if you could contact us through Amstel@ihg.com. We would like your room to be checked thouroughly by our Technical Department to make the necessary improvements.... More

 
 
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Additional Information about InterContinental Amstel Amsterdam

Address: Professor Tulpplein 1, Amsterdam 1018 GX, The Netherlands
Phone Number:
Region: The Netherlands > North Holland Province > Amsterdam > Binnenstad
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Romantic Hotels in Amsterdam
#11 Luxury Hotels in Amsterdam
#18 Business Hotels in Amsterdam
#32 Family Hotels in Amsterdam
Price Range: ££££
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Since the day the doors opened in 1867, InterContinental Amstel Amsterdam has been revered the world over for its palatial grandeur and residential warmth. Located where the financial, cultural and shopping districts converge, the hotel is a short walk from the Rijksmuseum, Van Gogh Museum, Spiegelkwartier and the Royal Carré Theatre. The Anne Frank House and the 14th-century Begijnhof are easy to reach by public transport or taxi. ... more   less 
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Also Known As:
Intercontinental Amstel Amsterdam Hotel Amsterdam
Intercontinental Amstel Amsterdam Hotel
Intercontinental Amsterdam

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