in all my years of travels abroad, i've never been treated to worse customer service! as a texan, i pride myself in southern hospitality and being easy to get a long with, but these people ruffled my feathers beyond belief! i think our steer are handled in a kinder manner here... the customer service was down right lousy and the... more

My wife and I stayed in the Amsterdam Hilton on our Honeymoon. From the second we stepped out of the cab on arrival until the moment we left we were so very impressed with the service from everyone we encountered. Thankyou for a wonderful time. The room with a canal view was spotless and had everything you would ever need.... more

I am not impressed by Hilton hotels. You've heard so many good things on about how it is so luxurious, everything's perfect and everything's fine. That wasn't my experience. Rude and doingeverythingtolookbusy-staff. Had to spend at least an hour by the restaurant to be escorted to a table for breakfast. Woke up from the sound of the vaccum cleaner, i.e,... more

After reading previous reviews of the Hilton Amsterdam we were pleasantly suprised. We commented a few times that we weren't sure what other reviewers we on about... We stayed in the Executive King Plus Room which overlooked the city and canal. The room was spacious and with funky furniture, carpet and wall paper. The bed was the most comfortable we... more

Nothing spectacular. The front desk staff didn't seem to be very friendly and with their nose high up in the air. The concierge was a lot more friendlier and approachable. The location wasn't that great as you had to walk and take the tram up to downtown. The restaurants around the area are quite expensive and difficult in accessible simple... more

I like the hotel, the room and the staff but this hotel charges YOU for everything on top of the high price hotel room. and it really adds up! Need Internet Access: 27 Euros per day Need to use the gym or health club: Pay more Need some laundry done: that will be 5 Euros for a pair of socks... more

I stayed recently at the Amsterdam Hilton and did enjoy my stay. Next time I would stay somewhere else to enjoy Amsterdam. The good: It is a great hotel with excellent service. The concierge was very helpful. The hotel was clean and well appointed. The staff was quite helpful. It was nice to be in a hotel that had all... more

Enjoyed a long weekend in a fairly spacious Junior Suite and from the moment we arrived the hotel was faultless. Swift and efficient check-in, HHonors Gold Upgrade, cozy Executive Lounge and very attentive but unobtrusive staff who went out of their way to ensure that our stay was excellent. We are regular Hilton guests but this was the best Hilton... more

I am a frequent traveler and stay in many nice hotels around the world. This Hilton is a really poor value for the money. For what they are charging (I got a decent rate with Priceline.com), this hotel should be better and not nickel dime you for everything (they charged me a room service fee for delivering a plate and... more