Fancy hotel, high price, however you'll get only crapy service and cold room. The service was really unbelieveble, everything was an issue. Last day they have by mistake already blocked my card and I had to stay 15mins in the elevator and wait for somebody to come. Nice restaurant, but no real organisation. The only benefit, you're directly in the... More

As a travel maniac, I have been all around the World and mostly in 5* hotels. I have to say this hotel is far away from 5* expect its location and the view from our room. The building is old and not looked after well, the staff is okay, but not really friendly. When I arrived there was nobody in... More

My husband and I stayed here for 2 months for work. Staying in a hotel for that kind of time frame is rough no matter what, but this hotel went out of their way to make it feel like home. We had to check out for a few days at a time to travel for work elsewhere and every time... More

Having read the trip advisor reviews, like so many people do now prior to any excursion, I was a bit anxious. But why? I arrived half an hour early (I was fully aware of the check in times) and was greeted by a very friendly young Dutch chap. He offered me a free upgrade without me even asking or for... More

THis hotel, located right on Dam Square in Amsterdam, is a superb palce for a base of operations as you explore the city. Trams run right through the Square and take you anywhere you wish. We went all the way to The Hague and back one day after having seen all of Amsterdam we wanted to. Our only complaint is... More

I stayed at this property for the first time recently. The location could not be better - right on Dam Square - and I found the service to be excellent. However, the climate control in my room did not function properly and my room was cold most of the time I was there. The restaurant and food quality was very... More

Fantastic location, right in the heart of Amsterdam. 10 minutes easy walk from Centraal station, and close to all of the main sights and attractions. Very friendly staff, clean and modern rooms (we stayed in the renovated part of the hotel), excellent breakfast but try to get this incldued in your rate, as it is expensive otherwise. Check out on... More

I was very deceived with the service and the stay at the Hotel Krasnapolsky. It already started with the check-in: - My GM had spoken with the MICE Manager of the hotel and told her that I would take her room, because she was not satisfied with the service and filed a big complaint. When I wanted to check in,... More

Excellent location, but the service is not at all as expected. The people at reception are slow and can do a better job. Can get a good deal in off peak months and hotel is clean. More