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Amsterdam American Hotel - Hampshire Eden

4.0 of 5
Leidsekade 97, Amsterdam 1017 PN, The Netherlands
Hotel amenities
Amsterdam American Hotel - Hampshire Eden
Ranked #91 of 336 hotels in Amsterdam
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928 reviews from our community

Traveller rating
    303
    387
    141
    68
    29
See reviews for
Families
72
 
Couples
369
 
Solo
73
 
Business
127
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
london
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 17 May 2013 NEW

I had read a lot of reviews arounf the amsterdam american, hotel and how it was outdated, small noisy rooms and stuffy staff etc, this was not my reality, I was given a a decent sized room, the staff were proffessional, efficient without being rigid. This hotel has wasnt built yesterday, however that for me is part of the charm,... More

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Chengdu, China
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 17 May 2013 NEW

I booked a 3 night break in this hotel. The hotel itself is ok and the staff were nice. Problem is it's under renovation at the moment. The view from our first room was of scaffolding and our second room had a great view but was right beside where the work was taking place. The work started at 8am each... More

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Oslo, Norway
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 16 May 2013 NEW

Since I only stayed for one night because on business, I did merely experience a short part of the hotel. But my room (no. 312) was not impressive, and not nearly as neat and modern as the home page shows. Still good or ok... I think I got one of the old rooms, with paint flaking, and some wear and... More

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Portland, OR
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 13 May 2013 NEW

Stayed over Christmas 2012. Location was great but the room was just odd. Black walls, fake white leather furniture, and a larger than life sized picture of a bikini clad close up woman on the wall. Very strange, not relaxing or inviting. Couch you could only sit on unless you were under 4 feet tall. Accommodated our very early arrival... More

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American-Management, General Manager at Amsterdam American Hotel - Hampshire Eden, responded to this review
15 May 2013

Dear Guest, Thank you for your stay last christmas and for your feedback. The room that you stayed in is designed by renowned Dutch photographer Govert de Roos. It is a themed suite and therefore differs a bit in decor from the other rooms. For your next visit we will be happy to accomodate you in a room with the... More

The Hague
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 11 May 2013

Superb location, very nice service at reception desk, Art Deco Restaurant, lively bar. But: we payed more than enough in holiday period for a deluxe room that was too small, the room of one of us was not yet cleaned at 5 PM for two consecutive days, no warm water at first night (well solved the next day). We had... More

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See 3 more reviews by Wajo for Amsterdam
American-Management, Manager at Amsterdam American Hotel - Hampshire Eden, responded to this review
15 May 2013

Dear Guest, Thank you for your visit and your posting. We apologise that, due to a technical issue, you did not have warm water for a certain period. We shall use your constructive comments for operational improvements. With best regards, More

Newcastle, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 9 May 2013

We were encouraged to stay here by other reviews and asked for a quiet room as my partner has chronic ill-health. We were given a tiny dark room with building work happening right outside the window. We complained and were given another room which had natural light and a terrace. The terrace had two massive extractor fans operating above it... More

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See 3 more reviews by poisonwhitetail for Amsterdam
American-Management, Manager at Amsterdam American Hotel - Hampshire Eden, responded to this review
15 May 2013

Dear Guest, Thank you for your visit and your review. Our apologies for the issue with hot water due to force majeure. We do have a dedicated room for ill-health/disabled guests. Have you not been informed about this room? The terrace that you refer to will be renovated from June onwards. Can we get in contact with you? Best regards, More

Dublin, Ireland
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 9 May 2013

I was glad to get a room near the theatre and the museums for one night in Amsterdam..reading other reviews of the Hotel American I expected a disturbed night and also a lukewarm reception. Right and wrong.. The girl at the desk could not have been more charming and the concierge who took our things until the room was ready... More

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See 5 more reviews by 28A for Amsterdam
American-Management, General Manager at Amsterdam American Hotel - Hampshire Eden, responded to this review
15 May 2013

Dear Guest, Thank you for your stay and your review. We regret that outside noises kept you awake, however, it is difficult for us to control the "sounds of the city". Can you inform where you saw a breakfast price of 25 euro? In fact it is 19,50 euro. May we suggest for your next stay a room to the... More

The Netherlands
Senior Contributor
42 reviews 42 reviews
31 hotel reviews
Reviews in 27 cities Reviews in 27 cities
35 helpful votes 35 helpful votes
1 of 5 stars Reviewed 8 May 2013

I have stayed at this hotel several times, but now had a bad experience with a room (nr 324) at the front side. The noise from the Leidseplein (particularly the trams) kept me awake, as did noises from other rooms and the (creacking) floor above. Moreover, the airco was not working and the instructions were for another control device than... More

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American-Management, Manager at Amsterdam American Hotel - Hampshire Eden, responded to this review
15 May 2013

Dear Guest, Thank you for your stay and your review. Unfortunately we can not control all the "city noises" such as trams etc. With a location in the heart of the city centre, it is always a bit noisier than other areas. The air-conditioning is completely renewed and was not yet in operation. We shall look into the squeecking floor.... More

LITTLE FALLS
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 7 May 2013

The Amsterdam American Hotel is located in the Leidseplein entertainment district, an amazing location. Although the hotel is historic the rooms need renovating. The bathrooms are extremely dated with shower old curtains.The carpeting and upholstered window treatments are worn and dirty. The hotel would profit remarkably if it was maintained by renovations as the location is superb. The staff's hospitality... More

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American-Management, Manager at Amsterdam American Hotel - Hampshire Eden, responded to this review
15 May 2013

Dear Guest, Thank you for your visit and review posting. As you may have noticed, we are indeed currently renovating the 110-year old building. We hope we may welcome you back soon to witness the progress. With best regards, More

Tacoma, Washington
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 May 2013

The hotel is dated, totally needs a renovation. Front staff are grumpy yet thorough. Bellman are very nice and very helpful. The location is superb... Walking distance to Rijk Museum and Anne Frank House. Find a place that serves the Dutch Savoury Pancakes, they are delicious.

Was this review helpful? Yes
American-Management, Manager at Amsterdam American Hotel - Hampshire Eden, responded to this review
7 May 2013

Dear Guest, Thank you for your stay and your review. As you may have noticed, we are currently renovating to keep the monumental building in a good state. Your remark about the staff's body language is well understood. With best regards, More

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Hotel Summarization (Beta)

What travellers say

  • Very good(30)
  • Great location(29)
  • Art deco(28)
  • Standard room(14)
  • Van Gogh(13)
  • Dam Square(8)
  • Red light(8)
  • Central station(8)
  • Tram line(6)
  • Very comfortable(6)

Additional Information about Amsterdam American Hotel - Hampshire Eden

Address: Leidsekade 97, Amsterdam 1017 PN, The Netherlands
Region: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Suites
Hotel Style:
#28 Romantic Hotels in Amsterdam
#45 Luxury Hotels in Amsterdam
#84 Family Hotels in Amsterdam
Price Range: ££
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Historic Hotel resembling a Venetian palace with sweeping arches & clock tower. Certified with the Golden Green Key. ... more   less 
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Also Known As:
American Hotel Amsterdam

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Amsterdam American Hotel - Hampshire Eden
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