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Crowne Plaza Amsterdam City Centre Hotel Reviews

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Crowne Plaza Amsterdam City Centre

4.0 of 5
Nieuwezijds Voorburgwal 5, Amsterdam 1012 RC, The Netherlands (Dam Square)
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Crowne Plaza Amsterdam City Centre
264 traveller photos
Ranked #14 of 336 hotels in Amsterdam
4.5 of 5 stars 1148 Reviews
Travellers' Choice award winner Travellers' Choice® 2013 Winner Top | Best Service
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1,148 reviews from our community

Traveller rating
    565
    438
    86
    37
    22
See reviews for
Families
102
 
Couples
446
 
Solo
93
 
Business
218
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Boston, Massachusetts
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
“Excellent hotel and great location”
5 of 5 stars Reviewed 21 May 2013 NEW

As an American, sometimes it is jarring in Europe due to the small sizes of hotel rooms. The Crowne Plaza is just the opposite. It is 2 blocks from the Central train station (straight from the airport) and was conveniently located to most of the city sites. A bike rental place is 2 blocks away if you want to get... More

Was this review helpful? Yes 1
See 3 more reviews by skimmilk70 for Amsterdam
CPamsterdam, Food & Beverage Manager at Crowne Plaza Amsterdam City Centre, responded to this review
22 May 2013

Dear valued guest, Thank you for sharing your experience with the travel community. It is wonderful to read that you enjoyed your stay in Amsterdam. It is wonderful to read that you enjoyed the room size and the facilities of your Club Room. Indeed upgrading to Club Level includes access to our Club Lounge. In this lounge you can relax... More

UK
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Finally, a good stay.”
4 of 5 stars Reviewed 20 May 2013 NEW

I've stayed at this Crowne Plaza a few times before and have been left unimpressed. You can't fault the excellent location but I kept getting rooms with a view of a wall or there were major renovation works. Then they took out the excellent swimming pool and then they closed the Executive Club Lounge. So all in all it didn't... More

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See 2 more reviews by ClumsyAl for Amsterdam
CPamsterdam, Rooms Division Manager at Crowne Plaza Amsterdam City Centre, responded to this review
21 May 2013

Dear valued guest, Thank you for sharing your experience with the travel community. It is wonderful to read that you are a loyal guest of our hotel and also a Platinum Elite member of our Priority Club Program. It is a great pleasure to read that after your previous stays you comment as this was one of the best. It... More

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Great hotel great location”
4 of 5 stars Reviewed 19 May 2013 NEW

We stayed at this hotel last week. It's a 5 minute walk from central station and surrounded by shops and restaurants. The rooms were lovely, clean and fresh! The bed was very comfortable as well! The staff on the front desk were so friendly and helpful. They also have a relaxing bar which was open until 12.30am, nice to have... More

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See 2 more reviews by Ambersgate for Amsterdam
CPamsterdam, Housekeeping Manager at Crowne Plaza Amsterdam City Centre, responded to this review
21 May 2013

Dear valued guest, Thank you for sharing your experience with the travel community. It is wonderful to read that you choose the Crowne Plaza Amsterdam City Centre to spend your city trip in. It is also a pleasure to read that you appreciated the rooms being fresh and clean and that you were able to have a good sleep thanks... More

Jersey Shore
Top Contributor
56 reviews 56 reviews
13 hotel reviews
Reviews in 26 cities Reviews in 26 cities
31 helpful votes 31 helpful votes
“Modern US type Business Hotel with Good location”
4 of 5 stars Reviewed 19 May 2013 NEW

Reminded me of business hotels back home in the US. We had a King Club Room which was pretty large by European standards. Bed was comfortable. Location, while not charming, was close to everything. Walking distance to train station, red light district, Dam Square, Anne Frank House, Canals etc.. Found some very nice restaurants nearby. Staff is helpful and the... More

Was this review helpful? Yes
CPamsterdam, Food & Beverage Manager at Crowne Plaza Amsterdam City Centre, responded to this review
21 May 2013

Dear valued guest, Thank you for sharing your experience with the travel community. It is wonderful to read that you choose to stay in one of our Club rooms staying at the Crowne Plaza Amsterdam City Centre. As you mention the hotel is located very convenient indeed. Crowne Plaza Amsterdam City Centre is located within walking distance from the Central... More

Adelaide, Australia
Top Contributor
57 reviews 57 reviews
14 hotel reviews
Reviews in 36 cities Reviews in 36 cities
25 helpful votes 25 helpful votes
“Disappointing”
2 of 5 stars Reviewed 19 May 2013 NEW

Reading the preceding reviews I am surprised by what we experienced on our recent stay. I have given this hotel two stars as it was the least impressive of all the hotels we stayed in during our five weeks in Europe. The position is brilliant, close to the train station, also easy to catch the tram which runs by the... More

Was this review helpful? Yes
CPamsterdam, Rooms Division Manager at Crowne Plaza Amsterdam City Centre, responded to this review
21 May 2013

Dear valued guest, Thank you for staying at the Crowne Plaza Amsterdam City Centre. It is a pleasure to read that you appreciated the location of our hotel however I am sorry to read your stay was not to your full satisfaction. I possible I would like to ask you for some more details for the reason of your comment,... More

san clemente
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
“You wont be disappointed.”
4 of 5 stars Reviewed 17 May 2013

Great location, clean rooms, excellent service from the staff. A sure thing. Conveniently located to train station too. Breakfast Buffet was good but a little pricey. Eat at the English Breakfast across the street and save 20 Euros.

Was this review helpful? Yes
See 2 more reviews by obrieny2k for Amsterdam
CPamsterdam, F&B Manager at Crowne Plaza Amsterdam City Centre, responded to this review
20 May 2013

Dear valued guest, Thank you very much for sharing your experience with the travel community. It is a pleasure to read that you appreciated the service from the staff en the cleanliness of the rooms. I agree with you in saying that the location is very convenient. The hotel is located within 5 minutes walking distance from the central railway... More

London, England, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
“Friendly hotel in the heart of Amsterdam”
4 of 5 stars Reviewed 17 May 2013

I was staying here for a week to facilitate a training course at the hotel. I had assumed this would be much the same as the other Crowne Plazas I have visited over the years: ok but undistinguished. But I was wrong. The hotel is very well situated in the heart of Amsterdam not far from the Central Station and... More

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CPamsterdam, General Manager at Crowne Plaza Amsterdam City Centre, responded to this review
20 May 2013

Dear valued guest, Thank you very much for sharing your extensive experience with the travel community. It is wonderful to read that you stayed at the Crowne Plaza Amsterdam City Centre during your facilitate training which also took place in our hotel. We offer 8 meeting rooms and currently building an additional 4 to satisfy our business segment. It is... More

Connecticut
Top Contributor
70 reviews 70 reviews
39 hotel reviews
Reviews in 48 cities Reviews in 48 cities
54 helpful votes 54 helpful votes
“Convenient location, full-service hotel”
5 of 5 stars Reviewed 16 May 2013

A little over 2 blocks walk from the train station exit, on major tram lines, easy transport anywhere in town and great location if you plan to do rail daytrips. NOT on a charming street but cross two canal bridges and you've got all the charm most folks need. Small room, no storage space to unpack anything beyond two small... More

Was this review helpful? Yes
CPamsterdam, Rooms Division Manager at Crowne Plaza Amsterdam City Centre, responded to this review
20 May 2013

Dear valued guest, Thank you very much for sharing your experience with the travel community. It is a pleasure to read that you comment the front desk as being very friendly and the security is being good. It is always good to read when staff is delivering the service they do. If preferable we do offer the service to send... More

London, United Kingdom
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
Reviews in 19 cities Reviews in 19 cities
7 helpful votes 7 helpful votes
“Good all round value”
5 of 5 stars Reviewed 15 May 2013

I stayed at the CP Amsterdam over Christmas and spent Christmas day here with my wife. The hotel is very modern as a lot of the rooms have been modernised and the rooms are very well laid out. I received a room upgrade and was on a high floor. The room had beams running through it and was quite spacious.... More

Was this review helpful? Yes
CPamsterdam, Rooms Division Manager at Crowne Plaza Amsterdam City Centre, responded to this review
18 May 2013

Dear valued guest, Thank you very much for sharing your experience with the travel community. It is wonderful to read that you choose the Crowne Plaza Amsterdam City Centre to spend your Christmas in! As you mention some of our rooms still have the old wooden beams to create that real Amsterdam feeling of years ago. I agree with you... More

Seattle, Washington
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
“Location. Location. Location. Plus they are super friendly.”
5 of 5 stars Reviewed 14 May 2013 via mobile

In the heart of downtown Amsterdam, the CP was within a 5 minute walk to the central train station, 15-20 minute walk to the museum (I Amsterdam sign) and shopping. Easy access to public transit (right in front) and steps central to most everything. Close to the red light district if that interests you, but far enough you wouldn't know... More

Was this review helpful? Yes
CPamsterdam, Rooms Division Manager at Crowne Plaza Amsterdam City Centre, responded to this review
15 May 2013

Dear valued guest, Thank you for sharing your experience on TripAvisor. It is wonderful to read that you comment on our hotel as being the perfect place to stay while in Amsterdam. As you mention our hotel is located in the heart of downtown Amsterdam. The central railway station is within five minutes walking distance and also many of Amsterdam’s... More

 
 
Crowne Plaza Amsterdam City Centre
Crowne Plaza Amsterdam City Centre
4.5 of 5 stars 1,148 reviews
Enter dates 1 night 2 nights
 
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Hotel Summarization (Beta)

What travellers say

  • “Central station” (114)
  • “Very good” (55)
  • “Great location” (47)
  • “Priority Club” (35)
  • “Short walk” (34)
  • “Red light” (32)
  • “Dam Square” (24)
  • “Friendly and helpful” (19)
  • “Club room” (17)
  • “Platinum member” (13)

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Additional Information about Crowne Plaza Amsterdam City Centre

Address: Nieuwezijds Voorburgwal 5, Amsterdam 1012 RC, The Netherlands
Phone Number:
Region: The Netherlands > North Holland Province > Amsterdam > Dam Square
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Business Hotels in Amsterdam
#9 Luxury Hotels in Amsterdam
#11 Family Hotels in Amsterdam
Price Range: ££
Hotel Class:4 star (4*)
Reservation Options:
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Also Known As:
Crowne Plaza City Centre Hotel
Crowne Plaza City Centre Hotel Amsterdam
Crowne Plaza Amsterdam
Crowne Plaza Hotel Amsterdam

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Crowne Plaza Amsterdam City Centre
Nieuwezijds Voorburgwal 5
Amsterdam 1012 RC
The Netherlands
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