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Eden Hotel Amsterdam


Hotel class 3.0 of 5
Amstel 144 | (formerly Best Western Eden Hotel), Amsterdam 1017 AE, The Netherlands
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Reviews you can trust

66% Recommend
3.5 of 5 stars 366 reviews
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By trip type
All (366)
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4 of 5 stars
Glasgow
14 Nov 2009 | Trip type: Couples New

The eden hotel was very nice, myself and my partner throughly enjoyed our stay. Rooms are very nice, very clean and fairly spacious. A 10/15 minute walk from the centre of amsterdam and even quicker if you cycle. All in all a nice hotel and would definetly reccomend it. more

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4 of 5 stars
London
28 Oct 2009 | Trip type: Couples

Me and the Mrs booked this hotel due to its price and location and because we had stayed at the sister hotel (Rembrandt) before. Slightly worried after reading the reviews but we needn't be. The hotel is clean and tidy but our standard room was very small but manageable. Barely enough room for our luggage. It felt crowded when we... more

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2 of 5 stars
Munich
27 Oct 2009 | Trip type: Couples

The best thing about this hotel is its location. Our room was quiet but it's just about a minute from Rembrandt Square where you can find bars and clubs as well as the next Tram-Station. Though we booked an "executive room" which was advertised as being about 35sqm, it was definitely smaller (maybe 20sqm) The first thing we noticed upon... more

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3 of 5 stars
London
21 Oct 2009 | Trip type: Couples

The location of this hotel is excellent, it's in a nice and quiet location very close to Rembrandt square. The first night and first room we got was great until we got woken up the next morning because of a massive water leak from the ceiling, the water was literally flooding in from the ceiling right next to the bed... more

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3 of 5 stars
Heidelberg, Germany
10 Oct 2009 | Trip type: Business

that the hotel is not as it presents itself on the internet, the lobby looks nice and is o.k., the elevator is not very reliable and it takes sometimes ages until it comes, rooms seem o.k. on first sight, but carpets are very worn out and full of stains, also the entrance doors to the rooms look very used. My... more

Management response from
Edenbuzz, General Manager

Hello travel crowd, We got another guest questioning the friendliness of our reception staff. That's a pity. I have moved my office into the lobby now. There I'll be able to observe better and provide feedback to guests and colleagues in order to improve guest service. We are getting there. Thanks for your comments. Kind regards Thomas Kahnt

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4 of 5 stars
Perth
8 Oct 2009 | Trip type: Couples

The Hotel Eden was our first stop of an extended vacation. We arrived early (around 8:00am) after long flight and the very friendly and helpful staff were able to check us in to our rooms, a bonus we didn't expect. The room was small (expected) but clean and well appointed with comfortable beds. The en-suite was also small but adequate... more

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5 of 5 stars
silver spring, md
15 Sep 2009 | Trip type: Business

this hotel is in a part of Amsterdam that gives the first time visitor a wonderful impression of this fun city! although our check in time wasn' t until 3pm (we had arrived at 7:30am), the hotel staff was extremely helpful and friendly in storing our bags and working on getting us a room as early as possible. Our room... more

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2 of 5 stars
London
11 Sep 2009 | Trip type: Business, Solo travel

The hotel is in good location and clearly has nice rooms but whether you would get a good room is questionable. In my case my request to be moved to a room that receives some shine has been accepted. The second room was clean, light, and very confortable. For 125 Euro per night, however, I would have expected not pay... more

Management response from
Edenbuzz, General Manager

Dear guest, Great - my first review to reply to. Thanks for leaving your impression on the internet. It strikes me that you pay for internet whilst you were told it's free of charge. You shouldn't. We have a basic internet connection that's free and heavy users, if they choose for broadband connection, pay extra. Let me know if I...

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1 of 5 stars
new york
10 Sep 2009 | Trip type: Couples

This is the first time I have ever written a hotel review on trip advisor, but I felt I needed to make my experience here known! DO NOT STAY HERE!! If you have another option for a hotel, take it. From check in to check out this place was a complete nightmare! Upon check in we arrived slightly early and... more

Management response from
Edenbuzz, General Manager

I am deeply shocked to read about that experience in our hotel. Service in the hospitality should be understanding, showing empathy and solving problems quickly. We have apparently failed to deliver in all three categories. I sincerely regret that it happened and will do my utmost to improve in this area. Sorry! Thomas Kahnt

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3 of 5 stars
Massachusetts
19 Aug 2009

Traveled with a student tour group for two weeks that my brother was escorting. Stayed with them in lower rated hotel not near city center. After they left my brother and I wanted a room closer to city center so booked at Eden for two nights. The room was very nice if a bit small and had very good design.... more

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Eden Hotel Amsterdam Also Known As

  • Amsterdam Eden Hotel
  • Best Western Eden Hotel
  • Best Western Amsterdam
  • Best Western Eden Amsterdam
  • Best Western Hotel Amsterdam
Address: Amstel 144 | (formerly Best Western Eden Hotel), Amsterdam 1017 AE, The Netherlands
Amsterdam hotels Eden Hotel Amsterdam
3.5/5.0
366