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Albus Grand Hotel


Hotel class 3.0 of 5
Vijzelstraat 49, Amsterdam 1017 HE, The Netherlands
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Reviews you can trust

80% Recommend
4.0 of 5 stars 128 reviews
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By trip type
All (128)
[ Date ] [ Rating ]
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1 of 5 stars
Frederick, MD
4 Nov 2009 | Trip type: Friends getaway New

So i stayed at this hotel for 4 nights during my visit to amsterdam. I ended up getting covered in bed bug bites and then had to deal with the nightmare of bringing them home. I have to say in all my travels i have never had to deal with bed bugs. It is disgusting! I contacted the hotel regarding... more

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4 of 5 stars
hong kong
29 Oct 2009 | Trip type: Friends getaway

Rooms are very large and comfortable. Hotel was very clean and central (near flowers market). Staff was helpful. Everything immaculate, room rate was ok but .. be aware of breakfast, not included on room rate. That was something expensive. I think 16 euros were too much. I would anyway come back in this hotel.. more

Management response from
Taco van der Meer, General Manager

Dear guest, Thank you for your positive review and your comments concerning breakfast. At the moment we are running a breakfast promo; Full American Breakfast for just € 12 pp. This includes 4 warm dishes 9, kinds of bread several kinds cereals etc. A good start to visit all hot spots of Amsterdam The management

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5 of 5 stars
UK
12 Sep 2009 | Trip type: Couples

We loved this hotel and couldnt really find a fault with it. We had an early flight into Amsterdam and arrived at 10am, but staff allowed us to check in straight away. Our room was perfect and extremely clean, including the bathroom which had a huge corner bath and shower. Our room overlooked the main street, which was very noisy... more

Management response from
Taco van der Meer, Management

Thank you for your positive review concerning your stay at the Albus Grand Hotel. Our staff do their utmost to ensure that our guest have a lovely stay. Thanks!

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2 of 5 stars
Paris, France
17 Aug 2009 | Trip type: Business, Solo travel

There for 2 night/3 days, the sheets were not changed, the towels were frayed and smelled, the toiletries were not restocked and the room was not vaccumed. Suffice it to say, housekeeping is not the strong suit. Breakfast was mediocre, especially for 16 euros. What it does offer is a convenient location - not far from Amsterdam Central station and... more

Management response from
Taco van der Meer, management Albus Grand Hotel

Thank you for your comments. We investigated the matter and indeed, the new outside cleaning company, who started a few weeks ago, made mistakes. Action has been taken. Please accept our apologies. Guest satisfaction concerning breakfast is normally high.

Noisy!
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2 of 5 stars
Northern Ireland
28 Jul 2009 | Trip type: Couples

I booked this hotel after reading good reviews about it and from viewing the pictures on the internet. Upon arrival we checked in very promptly, the reception gave us a good impression but when we opened the door to the room it was like we were in a different hotel! It was very outdated, dirty carpet and a dirty/mouldy shower... more

Management response from
Taco van der Meer, Management Albus Grand Hotel

Thank you for having taken the time to fill out this review. I was very much saddened to read the problems you have experienced. This did not display our high standards. Please accept our sincere apologies for this situation. Where possible, action has been taken to ensure that these complaints do not re-occur.

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3 of 5 stars
Mackay,Queensland
6 Jun 2009 | Trip type: Couples

Our first half hour at this hotel was not a good introduction.The receptionist was surly and it got worse after we pointed out the room she gave us was not the deluxe we had paid for.Second attempt was a deluxe that stank of smoke but 3rd time lucky.Despite that intro it did get better .Other receptionists couldn't do enough even... more

Management response from
Taco van der Meer, Manager

Dear sir, Thank you for your review. Please accept our apologies for the problems you experienced during check in. The receptionist came recently out of her period of traineeship and based on your experience, to quick. Your complaint is passed on to the head of department and action is taken. Good to read that beside of this you were happy...

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4 of 5 stars
Cambridge
2 May 2009 | Trip type: Family

Every once in a while you find a hotel that tries (usually succeeds) in hitting you up for $50 or so in extras - this one insisted on collecting $20 in "city tax" even though my voucher clearly said all taxes were paid, and also $35 for two local outgoing and 2 local incoming calls. Not going to ruin a... more

Management response from
Taco van der Meer, Managemet Albus Grand Hotel

Thank you for your review. All our prices mentioned on internet or on our website are always including VAT and excluding City Tax. This is a local (Amsterdam) Tax. Strange that you mentioned the telephone calls. Due to implementation of a new FO system till 6th May it's not possible to call from the room. I assume the charges are...

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4 of 5 stars
sydney
30 Apr 2009 | Trip type: Solo travel

receptionist was very friendly, cheerful and helpful. allowed me to check in at midday, room was spacious and well presented. bed was very comfortable. location close to all the major attractions - i hardly took transport - always walked - close to the pretty canals. more

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5 of 5 stars
Texas
21 Apr 2009 | Trip type: Couples

The hotel was a good location. We walked every where from it. About a 10 minute walk to the Train station. About a 5 minute walk to the Leidseplein area. The room was nice and spacious. The bathroom was also spacious. There was a computer to use but it cost 3 euros for 9 minutes on the internet (pricey!). The... more

Management response from
Taco van der Meer, Management Akbus Grand Hotel

Thank you for your nice review. The internet multi media computer is from a third party and 15 minutes costs € 5. Our own WiFi connection is free of charge. Management Albus Grand Hotel

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3 of 5 stars
Hollywood
16 Oct 2008 | Trip type: Family

On street front, noisy but double-paned glass works. Centrally located to walk everywhere, and safe. Very clean room & bathroom. Small beds and bed-fitting blankets, not good for big people. Limited tv. Good AC. No 110V power port, but adapter available sometimes at front desk. Free wi-fi internet in lobby only, and it was a bit slow. Restaurant bar in... more

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Albus Grand Hotel Also Known As

  • Albus Grand Amsterdam
  • Hotel Albus Grand
Address: Vijzelstraat 49, Amsterdam 1017 HE, The Netherlands
Amsterdam hotels Albus Grand Hotel
4.0/5.0
128