I had booked a three-star hotel room and got a shabby and! tiny room worthy of a maximum of one star. The hotel is not too far away from the center of Amsterdam and is staffed by attentive personnel, which are probably the two good things I can say about this place. The room provided by the attentive staff was... More

we stay 1 night in this hotel,not so bad,like some people write,clean big room,nice size bed,free WI-FI.Very friendly staff,so,breakfast ,not too much,but pretty good ,its not a buffet.location is really good and very close to all attractions.For this price, I think ,not so bad. More

This hotel is not a clean one, and breakfast is just a fake 'buffet': only a small dish with very tiny slices of cheese(1), salami(1) and ham(1) per person! The bed is 30cms from the walls... The carpet (even the one which covers the elevator walls...) is very old and untidy. You have to give more 4% of your bill... More

My wife and I stayed at this hotel for 2 nights at the beginning of June 2011. It is located in a quiet, residential area of the city, just round the corner from the No 16 tram stop which runs through the city centre to the central station. Vondel park is within 400 metres and there is a pizzeria and... More

In the states, a 3 star bid in almost any city gets you a decent, clean (hamton inn, etc) hotel. Not in AMS, so you have to get a b&b or bid for 4-5 star place. We had a basement room, which was so gross... mirror falling off wall, bad carpet, TINY bathroom, tile broken, mold, etc. I felt gross... More

Unpleasant staff who placed us in a dingy basement room on Day 1 then moved us (a married couple) to two single rooms on separate floors Day 2 - the single rooms were tiny, dingy, scruffy with no tea/coffee facilities, no iron, no basic hairdryer, the tiny tele hardly worked, had to practically crawl up the steep stairs to our... More

On arrival we were asked to hand over money as a 'security deposit' - no mention was made of this at time of booking. When we questioned this the hotel staff pointed at a note that had been sticky taped to the desk. Offered no choice we had pay. The money was returned on check out, credit card details kept... More

We booked this hotel well in advance, we were horrified at our room which was down in the basement underneath the bar and reception, we had no sleep, and it was dark and dingy. the staff were helpfull and friendly, apart for the lady who checked us in, she was miserable and not at all friendly, overall it was ok... More

Judging from recent reviews, the place is going downhill fast! My review is based on my July 2009 stay. And unless you have the $ to stay at an American chain hotel, come to AMS prepared that room/amenity standards are quite different than in the U.S. Pros: Tree-lined street in mainly residential neighborhood, close to Museum Square, Concertgebouw, public tram... More