To all those detractors of this place I would say 'get over it'. This is a 2-3 star hotel at a 2-3 star price and you get what you pay for. Staff are friendly, breakfast is adequate. Location is excellent, nice quiet backwater but walkable to everywhere you would want to go. Taxi from the station is pricey as a)... More

We had booked through a friend who was a friend of the owner and there was a mix up with our booking. We were there 3 nights and had to move to a different room each night. The first night was awful - the room was small and dark with awful stripey wallpaper and half the window was boarded up.... More

traveling with grandchildren we found that this hotel was clean well staffed and had very good contact with patrons.well placed for shopping and food outlets.and the views from the hotel over the canals was stunning .only problem we found was the large amount of steps to enter the hotel foyer otherwise enjoyable stay More

We have just returned from a 3 day stay at this hotel, and I was quite apprehensive after reading all the bad reviews on this site, but I did not need to worry. Ok the hotel is a little outdated, but you have to remember it is an old hotel, 300 years, yes it needs a bit of TLC, especially... More

Do not EVER book a room at this hotel. They sell rooms to the wholesalers as a hedge to remain full, however if someone else shows up and is willing to pay a higher price with them directly, they will sell them the room THAT YOU HAVE ALREADY PAID FOR out from under you and you will have no room.... More

The rooms are dirty, mould on the ceiling and walls. Bad smell throughout out the hotel especially bathroom which is the basic of the basic and dirty!! Rat traps on the floors and holes in the wall fixed by cellotape! You would be better in hostel then stay in this terrible hotel! More

Warning! Do not stay in this hotel! The room was the most disgusting place I have ever had the misfortune to stay in! We got into our room and first thing we noticed was the smell. We went to use the bathroom and were greeted with a nice suprise in toilet. You could wash your hands in the filthy sink... More

Where to start.... When we walked in it was dark and dirty although the staff on the desk semed quite helpful. Our room was tatty, the wallpaper was ripped, it was dark and the lock on the door wasn't overly secure. There was no hair dryer as advertised and when i asked at the main desk the guy was quite... More

This was by far the worst hotel I have ever stayed in. We checked in about 11am and were greeted by a strange man called 'Tony' he was extremely rude and insisted that I pay cash for our room. I stated that I did not have the cash and wanted to pay on my credit card, Tony then gave me... More