I traveled with a group of 8 people so booked 2 quad rooms which consisted of 4 single beds. The rooms were quite large so you didn't feel you were bumping into each other all the time. The housekeeping of the rooms was questionable because on the 2nd day, I noticed the bin had not been emptied (even though it... more

We chose this hotel as we got a good “2 nights for the price of one deal” on the 2* room. When we checked in at the lobby, they informed us that our room was in the “little building opposite the lobby and if you want to upgrade to the main building, it’ll cost €20”. We went across and it... more

4 of us stayed for a long weekend - it was comfortable clean and very good value for money. A little bit out of the way - would advise keping to the main roads once you get off the tram at night. Staff not particularly friendly but very efficient. I would put it on a par with an ok Travel... more

i have just got back from a weekend in Amsterdam and after reading the reviews of this hotel before i went, i was wondering what we had let ourselves in for. However, it was a lovely hotel to stay in, the rooms were clean and spacious and the staff were very friendly and helpful. It is outside the city and... more

Lobby to the hotel is very clean and inviting. Most people at the front desk spoke English fairly well (like everyone else in Amsterdam). They do not, however, know much the area--so don't expect to get any directions from them whatsoever. For the most part, however, desk staff seemed polite and professional. The room was TINY: just enough room for... more

I stayed here with my partner and two friends in may. we booked via expedia and booked he cheapest twin rooms.they didnt tell us at the time that these rooms were not in the main hotel but in a portacabin next to the hotel. the hotel itself was fine - not much room in restaurant / bar but other than... more

Well, we read a lot of mixed reviews about HEM prior to arrival, and are very glad we did. The hotel has an Annex aswell as a main building, and there is a significant difference between the two. It seems if you book through Expedia, you will be booked into the Annex, which as of May 09 has not been... more

We were in this hotel with our friends. Check-in started at 2 p. m. and we arrived about 1 p. m. They told to us, if you want go to the rooms, so you will pay 20 EURO extras for check-in later. So the rooms were ok, but they wanted only money. We gave our luggages to luggage room, but... more

My friend booked this hotel as part of a ferry trip for her 21st birthday. There were 12 of us and on arriving in the city we got in three taxis to get to the hotel, bad idea! From central station we were charged between 24 and 31 Euros for each taxi, and the drivers must have seen us coming... more