okay- so the location is great... that is about the only good thing- BUT there are a million hotels in this area. There were a couple of ants in my room- not really big deal- I killed them and did not see any others, but the last night of my stay, there was a mouse in my room!!!!!! when i... more

The room is fine, the bed is fine. Shared toilet is disgusting -- stinks of urine and with barely enough room to even use the toilet. The shared shower wasn't nice either; it also smelled bad and seemed dirty. Don't even think of it during a warm period. There is no AC and no fan, either, and if you have... more

I stayed in this hotel over easter and found it to be the best budget hotel that i've stayed in Amsterdam I found the hotel clean comfortable and quiet unlike other I did not have any problems with the staff.All in all well worth a look more

All relatively OK until I asked at breakfast time to stay another night. Told the room was available but would have to pay there and then "or when you come down". Surprised by this but told them we would pay that morning. We were exhausted after a three week journey around Europe and my wife was not well, so we... more

This must be at least my 8th stay at the Crystal over a 4-5 year period. My first time there I thought it was a fine but extremely basic hotel with a very good staff. Over the years they have gotten better. New ownership on a mission. And each and every trip since the new owners took over I have... more

It certainly isnt as bad as some of the reviews here suggest. Its like a B&B. If you want somewhere cheap and dry then this is fine. Like the reviews said, breakfast isnt great but its free... We had no dead mice, no left-over fags on the floor and the staff werent bad. Dont stay here if with girlfriend/wife. A... more

i thought this was the worst place i have ever stayed i went for my mates birthday we got there and asked if we could leave our luggage until we got back as we arrived early and they left it in a dining room where anyone could get it and had to walk up 3 flights of very steep stairs... more

We have just returned from 3 nights in Hotel Crystal- upon arrival (late evening), the room was smelling really bad- we opened the windows in the vain hope that this would help- it did not.The next day I bought bleach to pour down all of the drain holes in the ensuite- which was issuing a foul smell- had to keep... more

Upon arrival we were asked to pay our bill, in cash. (Euros 715) there and then, without even seeing the room. We refused. We paid 100 euros. The room itself was quite pleasant, clean and quiet. Breakfast was awful. Some dubious people wakling about the place. On reception we hardly ever saw the same person twice, and never anyone of... more