Whilst this hotel is far from perfect (needs freshening up, wifi doesn't work, bit noisy) it has a lovely charm about it that didn't seem to make the other things matter! Very friendly staff, incredibly clean room that opened onto a patio area and the location is fantastic. Central in Haarlem and from there 30 mins drive to Kirkenhoff. Would... More

The hotel was in a great location for what I needed, service was good. I was sold on this hotel because there was wireless internet in the room. As it turned out when I arrived there is no wireless internet in the hotel rooms. There are two terminals in the lobby you can use, but no wireless internet so I... More

We stayed here in february hotel is in a great location apart from the church bells every morning the room we stayed in was 405 and was a bit tired could do with a lick of paint but everything else was good staff very helpful

Nice cheap hotel where I had to stay for family business in town. I has strange decoration in the entrance and diningroom. the rooms are modest but the beds are fine and the staff is friendly. Not a bad place to spend the night.

So happy I stayed in Haarlem instead of Amsterdam...the Ambassador was right on the square and everything you need just steps away. Delightful common areas, splashy breakfast room and helpful staff.Walking distance to the train station. My floor and room needed new carpet but everything was very clean.I had a room with a tub which was modern enough and comfortable.... More

The public spaces are an ode to bad taste. I had to laugh and embrace it. The room itself was roomy enough and clean. The bathroom was small and it was impossible not to get water everywhere while using the shower. The buffet breakfast was okay.

My partner and I stayed at this hotel for 4 nights; to see in the New Year. The hotel is situated on Grote Market Square; with views of St Bavo's Cathedral, we couldn't have wished for a more perfect setting. Getting to the hotel was easy, we caught a bus from Schiphol Airport-4.50euro single journey, the bus station in Haarlem... More

Proper hotel, not the best I've seen, not the worst. But the location was ace. The interior is a bit outdated but remains ok for its task. The bathroom is very simple, but upto its task. Great service at the frontdesk and once again the location is a dream.

.. Excellent, can not fault! Fabulous & excellent room. Would almost certainly go back. Lots of information booklets, safe deposit and toiletries available in the room. Very friendly staff, Brilliant Hotel, very clean & great service ... We really loved the room we stayed with the Arch, even though just for three nights stays ....but maybe needs a coat of... More