First of all the positives, the service at the front desk is good during the day. Negatives: 1. Shabby and run down reception area, hallways and carpets 2. Possibly the warmest lift I have ever entered, it doesn't even have a fan 3. Functional rooms but again everything is very old. The only amenities provided are a shower gel and... more

Stayed in this hotel 2 times for 1 night. Good business hotel, great value for money (deals on their own website). Staff was very friendly. The last time I was there, I saw there was a mistake on my check-out bill, after I paid. I returned and explained the problem, front desk personnel was very helpful and corrected the mistake... more

My husband and I have just taken a 3 night break here. It was comfortable, clean and the jacuzzi and small leasure facilities were lovely. There is a but though, because we were booked as a party, we were separated in the dinning room and not given the full choice of english breakfast, not even marmalade. The menu for evening... more

Tired rooms, not good location, I stay 2 nights have no breakfast and they ending charging me 6 breakfast, after that they fixed. My colleague saw a mouse that go being a storage furniture,opened and was full of mouse dropings more

I liked the hotel very much. Friendly and helpful staff. The rooms and hotel are very clean and even the standard rooms have good amenities. Good breakfast in the morning and well-equipped small fitness room and nice sauna after a long day (they do need to tell curious guests to take off their shoes when checking out the sauna)! Free... more

This hotel is a really good hotel, it would be a great hotel if only it was actually in Utrecht!! If your going by train then get the number 37 bus (if i remember right) and its about 2,60euro each, you will be on it a while though dont panic its the penultimate stop. We ordered a double room but... more

Well contrary to what one writer has put, I have stayed at this hotel on many occasions during the course of business, including during building renovation works, & have found the staff to be most helpful, & the rooms excellent. Meals also very good, but for an equivalent to an English breakfast with fresh fruit etc one would have to... more

Have just returned from the Carlton President and found it a great hotel. The rooms are clean and well-equipped, including kettle/tea/coffee, which is not always the case in mainland Europe. The staff were amazingly friendly and helpful - the free internet access in the business centre was a godsend. We were part of a coach tour and this meant that... more

Have just spent a couple of nights at the Carlton 22nd oct 2004 and found it to be very comfortable and well run with no smells or problems with decor. While it is a small distance from Utrecht the frequent 37 bus which stops just over the road takes just 10 mins and 1.5eur. Everybody will understand your English and... more