I stayed here with some friends , if i had readed this reviews but my stay was realy nice i liked it that is was a small hotel due my stay there was somebody at the reception till 20:30 in the evening after that time i could come in with a key from the front door, for dinner i reccomend... more

This is surely the worst hotel in the Netherlands. Nobody at the reception, no lights in windows, the outdoor locked and no doorbell. After travelling the whole day, I arrived there in the evening and got in because another guest happened to come at the same time. In the dark lobby I found a message with my name that said... more

I arrived in the morning and the guy at the reception said that I was lucky, the room was ready and let me check in. I was surprised to see a fee of 50 euros charged to the bill, for early check in. I was not told about this fee when I checked in. The hotel did not honor the... more

This hotel Grand Canal is supposed to have four stars, but it does not deserve any. The room was dirty, nobody came to remake the bed or change the towels the second day, the light on the corridor was not working so that you had to find your way in the complete dark, and the service is awful; the overall... more

In March of this year, I made a booking for a twin room and was quoted the price of 258euros for 3 nights plus a tax of 3.50 euro pp per night along with an optional breakfast priced at 12.50euro per person. This booking was made for my brothers who would be staying in this hotel to attend my wedding... more

I booked this hotel without reading the previous negative review, and I was surprised how disappointing this may turn out to be. The location is wonderful, but there is no assistance at all. A big dog in the reception (property of the hotel) scared my children, and I had to keep it myself, as no one was there. The price... more

The roof above my room was leaking and I found my laptop in a pond of water. Fortunately it's cover was closed so it survived this bath. No one even said that they were sorry for what had happened. The biggest surprise was when I received the bill for the hotel. One extra night has been added to it, which... more

We stayed four days at the hotel On The Grand Canal thinking the internet offering of some 60-euros a night would be the rate. In the end we got stuck for the winter rate, a difference of some 35-euros. We will avoid this place in future. They're still offering bargain rates and I wonder if they are honoring those. They... more

We arrived at 11:00 am. The frontdoor was locked. We ringed at the doorbel. A maid opened the door. We told her we had made a reservation. She did not speak Dutch or English, but hinted us to come in. There was nobody at the reception desk. She gave us a glass of orange juice. 15 Minutes later a lady... more