Booked at the website of Golden Tulip, nothing mentioned about breakfast , so we thought it was included in the price, which gave me a an expensive surprise at check out (16 euro per person extra). And the breakfast was not very good either, orange juice extended with water etcera, eggs weren't great either. We asked for a quiet room,... more

While I disagree with the more extreme negative reviews posted here, I would describe it as somewhat below average for a business-class hotel. Though the hotel's website claims it was renovated in 2008, I see no sign of that (nor of the WiFi that the website also says it has). My biggest complaint is darkness. I have never, ever, ever,... more

We were persuaded to try this hotel, for comparison with the Holiday Inn Hotel in Leiden, where we had previously stayed. Favourable: The Hotel is certainly very convenient for the town centre, being a few minutes walk from the rail station. Evening meal was satisfactory, though expensive, compared to other 4 star hotels we have used. Unfavourable: The Golden Tulip... more

This was a repeat visit and exactly what I expected. Close to the train station and easy access by car. The room and bed were comfortable and the amenities about what you would expect from a standard business hotel. One big "plus" is the ample lobby with both bar and limited food service. It is a very comfortable area in... more

Having stayed in hotels all over the world for the last 40+ years, I can confirm this is the most unfriendly, unhelpful and rarely cleaned hotel I have ever stayed in. The manager uses the 'blue badge' disabled space outside the hotel and the reception staff could use a few weeks/months/years? of training with being front of house and dealing... more

I decided to stay at this hotel primarily due to its location. I was arriving by train and the hotel is literaly 3 mins from the station. I wasn't expecting the hotel to be great, but was just there for one night and willing to put up with it for the location. However, I was pleasantly surprised and found the... more

If location in Leiden were the primary issue, this hotel is perfect. Across from the train station, a short ride from the airport. And Leiden is a truly lovely university town. But this hotel is sub par in a town that does not have a lot of choices. Our room was small. but the disappointment was with the failed air... more

I had a nice experience during my stay at this hotel. I was there for sightseeing, experience some culture, etc. when I arrived from the airport, the train took me straight to Leiden within 15 minutes and there was the hotel next to the railway station. During my stay I visited Amsterdam and Leiden itself, these are very beautifull cities... more

Be aware that there are two linked hotels - a four star and a simple one - which share the same restaurant. However, there is no restaurant service on Sunday evenings. They do, however, provide very nice open sandwiches etc instead from the bar. I stayed in the simple hotel and the room was large if a little dated. It... more