Stayed for 2 nights in April for 2 adults & 2 children. Location of hotel is central nothing to complaint about but after been there in person and walk about the city centre and shopping strip, I would choose Mercure over Novotel in terms of location relative to our preference and transport links to places we wanted to go. The... More

Stayed here on business for 5 days and 4 nights. Staff offered execellent service from check in to check out. Even if you put a do not disturb sign, bag of fresh towel is left at your door. Location is absolutely spot on, walk to shop, eat or be merry at the local pubs. Tram 17 stop is 1min walk... More

A very good hotel with perfect location in the city center. Spacious rooms with coffee machine and water boiler in the room. Good beds. Very very clean. Very professional. Good staff. The breakfast was not so good, because almost everything got used up quickly and was not refilled on time, also not enough cutlery. And there was no one to... More

This is my second stay here - first time with the kids, and this time on business 3 years later. I still really like this hotel - it has the best central location, right opposite the Binnenhof, next to all the shops and restaurants, and even has an entrance on the Passage (beautiful covered shopping arcade). The bar and restaurant... More

If you steer clear of the over priced breakfasts this is a great hotel, clean, surprisingly quiet and very central. If you do go for the breakfasts, go for the freshly prepared omelettes over the over cooked buffet , and it starts feeling like a 20 euro breakfast... slightly I would stay again, but eat out

This hotel is well-located in the enter of the city and surrounded by a multitude of shopping opportunities. It even connects to The Passage, a wonderful covered shopping walkway that in winter keeps the cold weather at bay. A major tram stop is almost in front of the hotel making it easy to get around. The hotel is a Novotel... More

Stayed here for a second time this year recently, staff are very friendly, breakfast is plentiful and rooms are ok. They could do with a refresh in places [I had a stain on the carpet in a fourth floor room] but otherwise clean and well supplied. Very central location and can get around the major sites very quickly.

We have recently been in this hotel with our children. Hotel is located in the city center, in a very strategic area to visit museums, shopping area and to reach easily the central station. There is also a private garage for 17€ per day. We staid on the fifth floor. Standard Rooms are ok, pretty new and with sufficent space,... More

We had a little adventure while driving to this hotel due to a detour for road construction. The hotel is located centrally in the city, within close proximity to shopping areas, restaurants and attractions. It is connected to a shopping passage. It offers private parking however, the garage is very small and space are limited. We had to turn to... More