We liked this hotel. We had trouble finding it as the satnav told us it was on the other side of the road. They could do with a few sign posts. Public areas of the hotel are very nice and the room was spacious and clean. I agree that the steps into and out of the reception area are a... more

If you stay in this hotel, odds are you are on a business trip (as some banks and financial institutions have locations in the business park nearby). So I was glad the company paid the bill since at something around 200 EUR/night I found the hotel way overpriced. Positive points: Room was spacious, had an armchair and safe. Restaurant was... more

This is no "Grand Hotel". It should be "Plain Hotel". It has steps to go to the reception desk, it is very annoying for people with heavy luggage or disabilities. Also, to go to some rooms on the 2nd floor, there is a step in the hallway. The guy who did my check in was not exactly friendly. It's 10pm,... more

Stopped at the Grand for one night at the beginning of our drive to our eventual destination in Austria. Great promotional deal got us two rooms for 159 euros total. Beds were the best we experienced over our whole trip and great blackout blinds led to a great nights sleep. We used the room service menu as the kids were... more

As a group of golfers we stayed two days at this hotel. Having read some previous reviews, I think those people stayed in a different hotel! In short: very friendly and prompt service. Nice, clean rooms with all possible amenities: TV, airco, coffee/tea, safe, what have you. The restaurant had no trouble to serve 14 golfers more than perfect meals... more

Having just spent 3 days at this hotel (golfing break) I cannot believe the previous reports! The rooms have recently been refurbed and are spacious, comfortable and clean, with all relevant amenities (safe, tea and coffee facilites, TV etc). The bathroom was again very clean with a decent shower. The restaurant, however, did request that we (16 golfers) preordered all... more

This hotel was a dump. It was by far the worst hotel that i have ever stayed at. The rooms were very dirty, the bed sheets and pillows were stained and dirty. there was old food in the night stand and the toilet didn't work. The service was very lousy and they were hard to work with. The windows on... more

Waterloo is not really a tourist destination, other than the “feeling” of history there is little there to merit more than a passing visit. Waterloo is however a dynamic hub for international office dwellers – seems there are far more non Belgian than Belgian residents. This hotel is old school and seems out of place with its modern faceless neighbouring... more

The hotel has nice spacious rooms decorated in a warm style. the 'Sucrerie' restaurant is nice with good food and friendly service for dinner. The only thing we did not like was the bathroom, which was old and had mold in the tile edges. There is also a kitchenette which was also not very clean, I would never use that... more