I had read the reviews just before we travelled to Brussels and was a bit worried about what we might find, and to be honest I have to agree with what most other people have written. The reception staff were frosty and barely uttered a single word to us when we checked in. The room was small, old fashioned and... more

Close to the Grand Place. Room was an inside room, a bit small, clean, hot, without air conditioner, but with a very noisy vertical fan. If you leave the window, open, that will solve the problem, even the noisy fan. Brakfast was very good. All we asked the staff, they tried to provide. We stayed for 3 nights, from Friday... more

We stayed in this hotel for 2 nights as tourists. We were abit aprehensive after reading some of the reviews but it was a lovely hotel and in an excellent location. The staff were friendly and very helpful. The room was clean and well equipped. The breakfast is self service and very nice. The restaurant is quite expensive (soup as... more

Having read some of the reviews for this hotel I have to add my opinion as I am not sure what some people expect but I have travelled quite a bit and this hotel is great,not everything has to be new it was clean had a nice ambiance and I found the staff to be satisfactory.The breakfast catered for everyone... more

Me and my husband spent one night (Thank God only one), at this hotel. The room was clean, but everything in it was old.....the refrigerator didn't work, and there was no air conditioning in the room, just an old tower ventilator..........and it was a hot day in May. the furniture was very scratchy........ No way this a 4 star hotel.... more

I've seen many hotels around the world but none like this one. To be short: no way to be a 4 stars hotel. The only advantage is the location, nearby historical centre. Otherwise, the whole experience was a nightmare. We've been in Bedford Hotel at the beggining of June.Our pijamas simply dissapeared one day. Asking for an explanation the guy... more

Four stars for this hotel is a heavy overstatement. Rooms small and hot (was there in June), but clean, service and meals way below average, staff (even in the restaurant) gruff and unfriendly. I stayed there on a business trip organized by my customer. I witnessed a guest being humiliated because she asked for someting vegetarian instead of the fixed... more

The hotel is clearly not 4 star, the staff is anything but helpful. On the 3rd day of our stay, our hand luggages (with laptops, important documents, keys and passports) were stolen from the lobby just 3-4 meters from the place we were standing. The londiner, who was within a radius of 2 meters, obviously didn't notice anything, the reception... more

I stayed here during a business trip to Brussels in May 2008. The hotel has 4 stars only for location and conference rooms purposes: it is located 500 metres from Grand Place and has 5 meeting rooms. It is definetely a business hotel, with small rooms, most of them smoking rooms, which gives them a preatty bad odour. The hotels's... more