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Four Points by Sheraton Brussels


Hotel class 4.0 of 5
Rue Paul Spaak 15, Brussels B-1000, Belgium
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Reviews you can trust

85% Recommend
4.0 of 5 stars 144 reviews
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By trip type
All (144)
[ Date ] [ Rating ]
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4 of 5 stars
London, UK
23 Oct 2009 | Trip type: Solo travel

Stayed in this hotel for 3 nights in April and got a very good bargain for the room. Good location as it was not very far off from Metro Louise/Louiza, where you can get the train to several locations. Spacious room, loved the comfortable bed and nice bathroom, but the TV was a dated one. Had to pay for internet... more

Management response from
CoenVanNiersen, Hotel Manager

Dear guest, We highly value the time you took to write this review, including pictures. Your comments make us believe you have enjoyed your stay with us and therefore hope we will have the honour of welcoming you back shortly. Kind regards, Coen van Niersen Hotel Manager

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5 of 5 stars
San Francisco, California
21 Oct 2009 | Trip type: Couples

Having lived in and around Bruxelles for 11 years we wanted a place from where we could wander round all our favourite places in this city. The Sheraton is just off Avenue Louise, within easy walking distance of Place Louise and close to the metro and tram service into the city. Our room was at the back looking onto the... more

Management response from
CoenVanNiersen, Hotel Manager

Dear guest, Thank you very much for your valuable comments around your recent stay with us. We are delighted that you have enjoyed your stay with us and hope we have the opportunity to welcome you back in the future. With kindest regards, Coen van Niersen Hotel Manager

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2 of 5 stars
london
21 Oct 2009 | Trip type: Business, Solo travel

I spent 2 nights at the Four Points via a deal on Hotels.com. Overall I came away underwhelmed with a hotel that fell short of my expectations. Let's start with the good points... - Location is good. If you are not obsessed by being in the city centre then the Avenue Louise is one of the best locations to pick.... more

Management response from
CoenVanNiersen, Hotel Manager

Dear citylover72, Thank you very much for your extensive review of your recent stay with us. I highly value your input as it is good to know what we do well and where our guests see opportunities. Recognizing the fact that you were unhappy about the decor and fittings in your room, you will be interested to know that we...

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4 of 5 stars
Ohio
26 Sep 2009 | Trip type: Couples

We used points to upgrade and our room was very comfortable with good amenities. Hotel is located just off Avenue Louise which is a retail/commercial avenue, but quiet in the evenings and safe for walking. Got 3-day 11.50eu metro/tram/bus pass which was great value for getting around city and to/from hotel. Take tram 81 from Gare du Midi (Zuid) about... more

Management response from
CoenVanNiersen, Hotel Manager

Dear guest, It is with pleasure that I read the favourable comments about your recent stay with us. The hotel is indeed slightly away from the touristic heart of the city but can easily be reached by the numurous public transport opportunities or simply by a nice 30 minute walk along some of Brussel's major sites such as the Palace...

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4 of 5 stars
caerphilly
22 Sep 2009
1/1 found this review helpful

stayed at this hotel for one night and could not find any faults whatsoever.would definately reccomend!! more

Management response from
CoenVanNiersen, Hotel Manager

Dear guest, We are grateful for your kind comments about our hotel and the details around your recent stay. We hope to have the pleasure of welcoming you back in the future. Best regards, Coen van Niersen Hotel Manager

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3 of 5 stars
Leeds. UK
16 Sep 2009 | Trip type: Couples

We were told when arrived at the Four Points that the hotel was already fully booked and was asked to transfer to the Sheraton in the centre of brussels. A little annoying to begin with but they provided a taxi and 2 drinks to placate us. Thank fully it was a blessing in the end as it was much much... more

Management response from
CoenVanNiersen, Hotel Manager

Dear guest, Thank you for your valuable comments. I was sorry to learn that the hotel was full upon your arrival. I can guarantee you that this is highly exceptional and I hope it has not affected your stay in Brussels significantly. We do hope to have the opportunity to welcome you back soon. Kindest regards, Coen van Niersen Hotel...

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4 of 5 stars
brussels
3 Sep 2009

need sat nav to find if by car,hotel great,close to all .16 euro though to park.. more

Management response from
CoenVanNiersen, Hotel Manager

Dear guest, Thank you for taking the time to write to us. We appreciate your feedback and will consider your comments moving forward. With kindest regards, Coen van Niersen Hotel Manager

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4 of 5 stars
Leeds, West Yorkshire
23 Aug 2009 | Trip type: Couples
2/2 found this review helpful

My husband and I got a good deal on Eurostar tickets and so decided to take a trip to Brusesels. I got a great price for 3 nights at the Four Points Sheraton though a "Top Secret Hotels" deal from lastminute.com, which was described as a 4* hotel in the centre of Brussels. This is a difficult review to write... more

Management response from
CoenVanNiersen, Hotel Manager

Dear guest, Your review is extensive and detailed. We thank you for taking the time to tell other visitors about the positive experience you have had with us. Hopefully we have the chance to welcome you back. Best regards, Coen van Niersen Hotel Manager

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4 of 5 stars
Amsterdam
17 Aug 2009 | Trip type: Couples
2/2 found this review helpful

We stayed her for 2 nights for a short Brussels visit. Good points: Parking easy in a secure garage, 16 Euros per night not too bad for a City Centre hotel. Room spotlessly clean with a very comfortable bed. Layout was interesting, especially the sink and vanity unit being in the room and not the bathroom, but the room was... more

Management response from
CoenVanNiersen, Hotel Manager

Dear guest, It is with pleasure that I read your positive response around your recent stay with us. Thank you for having taken the time to write this review. We hope to have the chance of welcoming you back shortly. Best regards, Coen van Niersen Hotel Manager

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2 of 5 stars
Zuerich
14 Aug 2009 | Trip type: Couples
1/1 found this review helpful

This was a repeat stay in the Four Points as they'd been decent last time. This time not. Our room was never made up. Claims in the inroom folder that breakfast lasted until 11:00 - when we arrived at 10:30, we were informed that breakfast was only available until 10:30 so I should go away. When I disputed this I... more

Management response from
CoenVanNiersen, Hotel Manager

Dear guest, I regret that your experience at your recent stay was less than positive, however I am grateful for the opportunity to become aware of our shortcomings so that we can do better next time. I was disturbed to learn that your room did not get cleaned during your stay. Our records show that the room was marked “do...

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Four Points by Sheraton Brussels Also Known As

  • Four Points Brussels
  • Sheraton Brussels
  • Brussels Four Points
  • Brussels Sheraton
Address: Rue Paul Spaak 15, Brussels B-1000, Belgium