We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 211 Brussels hotels »

Crowne Plaza Hotel Brussels - Le Palace

4.0 of 5
Rue Gineste 3, Brussels 1210, Belgium
Slideshow
Amenities
Special offer
Save up to 20% when you book early
Ranked #15 of 211 hotels in Brussels
4.0 of 5 stars 409 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

409 reviews from our community

What travellers say about this hotel
  • Grand place(14)
  • Friendly and helpful(6)
  • Very good(6)
  • Train station(5)
  • Free internet(5)
  • Gare du Nord(5)
  • Old building(4)
  • High ceilings(3)
  • Public transport(3)
Traveller rating
    155
    174
    53
    21
    6
Only show reviews for Family (36) | Couples (112) | Business (121)
Date Rating
Nat_Dav_12
Moscow, Russia
Reviewer
3 reviews
1 helpful vote
5 of 5 stars Reviewed 15 February 2012 NEW

Good location, nice & friendly staff, FREE wi-fi! Good meeting facilities. Tasty breakfast. More

Was this review helpful? Yes
Jerome_W11
London, United Kingdom
Senior Reviewer
7 reviews
1 helpful vote
4 of 5 stars Reviewed 12 February 2012 NEW

Stayed at this hotel during a bitterly cold early February week and found it more than met my needs. It is in a part of town that is pretty dubious, but is comming up rapidly in the world. It is very convenient for Rogier metro station, which is on the same line at the Gare de Midi, so very well... More

Was this review helpful? Yes
Rhiannon W
London, United Kingdom
Reviewer
5 reviews
1 helpful vote
1 of 5 stars Reviewed 12 February 2012 NEW

Although this is technically a four star hotel, I think it deserves much less. The room was nice, somewhat decent size and yes the location of the hotel was in a convenient spot nestled next to the Grand Place, but the service was awful and it wasn't super clean. The tub was way dirty. I will say that the bed... More

Was this review helpful? Yes
Anne-Marie Aucouturier, Director of Sales at Crowne Plaza Hotel Brussels - Le Palace, responded to this review
15 February 2012

Your review shows indeed our hotel did not match the 4 star service you were entitled to and we are very sorry for this. As far as language is concerned, our country has 3 official languages and we try as much as possible to balance the presence at reception across our national languages and english obviously, however, this implies that... More

apbp2009
2 reviews
4 of 5 stars Reviewed 6 February 2012

Stayed at this hotel for one night. Room was well decorated, good facilities, modern shower and bathroom. A minutes walk from station and about 15 minutes walk from Grand Place. Staff very helpful with any location queries. More

Was this review helpful? Yes
avidtraveller096
Bath, United Kingdom
Senior Reviewer
7 reviews
1 helpful vote
5 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

We had a weekend break in January and the hotel was excellent. We had a junior suite overlooking the Jardins Botanique which was spacious, warm and comfortable with a lovely view. The breakfast service was efficient and catered for all tastes and the bar stylish and pleasant. Staff excellent and the location really great for hopping on the metro and... More

Was this review helpful? Yes
Exetergourmets
Exeter, United Kingdom
Top Contributor
82 reviews
36 helpful votes
3 of 5 stars Reviewed 24 January 2012

The Crowne Plaza is quite a good hotel. The problem with the trip advisor scoring is that there's nothing between average and very good. As I can't say our experience here was very good it has to be average. Worst things first - the Crowne Plaza isn't in the best bit of town, despite being so close to the shops.... More

Was this review helpful? Yes
Anne-Marie Aucouturier, Responsable commercial at Crowne Plaza Hotel Brussels - Le Palace, responded to this review
5 February 2012

Thank you for your detailed and nice review. I personnally found it very fair. May I comment on 2 of your topics : - indeed, we are suffering from the ongoing renovation works on the square and the underground station, we will have to live with it to get a nicer area afterwards but I do understand your feeling. For... More

David H
Nottingham, United Kingdom
1 review
4 of 5 stars Reviewed 23 January 2012

Not cheap but probably the most comfortable hotel bed we've ever slept in. Probably down to the memory foam covering on the mattress. Only complaint and it's not really a complaint is, no slippers with the bathrobe for my partner, even after asking at reception. Can't comment on the food because we like to go out to eat and mix... More

Was this review helpful? Yes
Anne-Marie Aucouturier, Responsable commercial at Crowne Plaza Hotel Brussels - Le Palace, responded to this review
5 February 2012

Thank you for your nice feedback and very sorry you did not get your second bathrobe. Indeed, there are many places to eat around the hotel, next time you come to Brussels, let us know and we will give you tips for new places to explore. Anne Marie Aucouturier Director of Sales and Marketing More

Anthony G
Auckland, New Zealand
Senior Reviewer
8 reviews
8 helpful votes
4 of 5 stars Reviewed 21 January 2012

Unfortunatly we were only here for one night on business. The room was large, clean and quite. The bed was very comfortable, the room was lovely. It is a very beautiful city and we would love to come back for a longer stay and we would definitly stay in this hotel again. More

Was this review helpful? Yes
VilmaQ
Miami, Florida
Reviewer
5 reviews
4 of 5 stars Reviewed 19 January 2012

Location is perfect. Short walk to Train Station and city center. Breakfast was superb - varied selection of cold and hot foods. The room was spacious and had bathroom toiletries as well. Would not hesitate to stay here again!! More

Was this review helpful? Yes
Anne-Marie Aucouturier, Responsable commercial at Crowne Plaza Hotel Brussels - Le Palace, responded to this review
5 February 2012

Thank you very much for your nice feedback, always good to hear that clients enjoyed their time with us at Crowne Plaza Brussels le Palace, let us know when you come again to Brussels Anne Marie Aucouturier Director of Sales and Marketing More

twirly82
Stockton on Tees
Reviewer
5 reviews
13 helpful votes
4 of 5 stars Reviewed 16 January 2012

I stayed for five nights on business and found the rooms clean, comfortable and modern. The free wifi was a bonus. I enjoyed room service on my first night which wasnt cheap however the food was of a high standard. The staff were friendly and helpful and a great selection available for breakfast. Well positioned close to the shopping streets.... More

Was this review helpful? Yes

Travellers who viewed Crowne Plaza Hotel Brussels - Le Palace also viewed

Radisson Blu EU Hotel, Brussels
4 of 5 stars 513 Reviews
Brussels, Belgium
Show Prices ABS:HotelCheckRates-d589283?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Novotel Brussels Grand Place
4 of 5 stars 545 Reviews
Brussels, Belgium
Show Prices ABS:HotelCheckRates-d206697?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Sofitel Brussels Le Louise
4.5 of 5 stars 410 Reviews
Brussels, Belgium
Show Prices ABS:HotelCheckRates-d604552?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 211 hotels in Brussels, ranked by popularity »

Been to Crowne Plaza Hotel Brussels - Le Palace? Share your experiences!

Write a Review Add Photos Add Videos

Crowne Plaza Hotel Brussels - Le Palace Also Known As

  • Crowne Plaza Brussels
  • Crowne Plaza Hotel Brussels
Address: Rue Gineste 3, Brussels 1210, Belgium

Is Crowne Plaza Hotel Brussels - Le Palace your business?

  • Manage your listing
Crowne Plaza Hotel Brussels - Le Palace
Show the lowest price for this hotel* (from our partners)
Show Prices