the location of the hotel is pretty good. it is not far away from metro station and Louse area. However hotel itself is not plesant. It seems that hotel is pretty old. Some smells always occur in our floor every time. The elevator is old and very slow. Sometimes you have to wait for 5-10 minutes. The menu for breakfast... more

This is going to be a real rollercoaster of a review, but that cannot be helped! To start with, the hotel is NOT city centre, it is situated outside the 'Brussels ring-road' that encompasses the city centre, however this isn't necessarily a bad thing as the walk takes you past numerous notable locations and buildings you may otherwise miss. Secondly,... more

travelled with 5 work colleagues, none of us had any complaints. Hotel is very well situated for good restaurants on the door step. Close to the train station. Room clean and tidy, bathroom a little tired. Its an average standard hotel. I found the reception staff very helpful when I couldn't get into my room, it has the electronic keys... more

It's my favourite hotel in Brussels for my business trips. Located not very far from the Sablon area (15 minutes walk) and close to the underground station Louise. The area is full of restaurant and shops. The hotel is comfortable with not so many frills but you can enjoy a complimentary wi-fi connection in its lobby. I recommend this hotel... more

My husband and I and 2 friends visited Brussels from 5 - 8 December and had a fantastic time. This hotel is very centrally located and has all of the facilties you would expect of a 4*. Our room had a vast bed, flat screen tv with lots of channels, desk with internet station, 2 leather armchairs and a coffee... more

We stayed for 3nts on an AA getaway break - amazing value £160 for 3nts including Eurostar! At that price we did not have particularly high expectations of the hotel but were very pleasantly surprised. Very good location on Louise Avenue, on tram and metro route. Reception staff were friendly and efficient. Very nice spacious room which was perfectly clean... more

Pros: very friendly staff, reception and bar area are nice, breakfast was fine, area not very central and fairly quiet but near good shops and very close to metro. Cons: My room was in need of a serious renovation and paint. The carpets were threadbare and curtains were stained. Not allowed to check in before 3pm but the hotel would... more

Pros: The room was clean and spacious. It is easy to get to the metro and even to walk (30 min) to most tourist sites. Cons: The staff is unfriendly, unhelpful, and really quite rude. We attempted to check in 20 min early and were not allowed. The area around the hotel is deserted on weekends. Hard to even find... more

We booked this hotel through an offer in an English national newspaper which included travel on Eurostar. Paid £297 for 3 nights accomodation plus the train travel for two adults. Therefore I thought the hotel was great value for money. Considering the slating it has received on here I guess we must have been lucky. Room nice size, clean comfy... more