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Le Chatelain Hotel Reviews, Brussels

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Le Chatelain Hotel

5.0 of 5
Rue du Chatelain 17 | Brussels, Brussels 1000, Belgium
Hotel amenities
Le Chatelain Hotel
46 traveller photos
Ranked #44 of 189 hotels in Brussels
4.0 of 5 stars 149 Reviews
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149 reviews from our community

    Trip type
Traveller rating
    60
    56
    16
    12
    5
Date Rating
Utrecht, The Netherlands
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“Decent business hotel”
4 of 5 stars Reviewed 15 May 2013 NEW

I stayed here on business. It is everything that you would expect from a good business hotel. As I remember the location was not very close to the centre of Brussels. That is the only downside I can think of.

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LeChatelainH, General Manager at Le Chatelain Hotel, responded to this review
16 May 2013

Dear RuudKn, We would like to thank you for sharing with us your comments about your stay at Châtelain Boutique Hôtel. We are glad to read that you enjoyed the hotel and that all services we offer to our guest, met your expectations. We hope to welcome you back at hotel Le Châtelain, during your next stay in Brussels. Victor... More

Bergen, Norway
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Luxury”
5 of 5 stars Reviewed 14 May 2013 NEW

Clean, quiet, just perfect. The staff is respectful and helpful and gives more service that you could imagine possible. The rooms are big clean and with nice furniture. The most outstanding was the coffee,, wanna come back just to taste the coffee ond more time. The breakfast was delicious.

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LeChatelainH, Directeur général at Le Chatelain Hotel, responded to this review
15 May 2013

Dear Janicke B, Thank you for sharing with us your comments at the Châtelain Boutique Hotel. We are glad to read that you appreciate our establishment and all services that we offer to our guest. Be assured that we will transfer your nice comments to the concerned departments. The satisfaction of our guest is our priority and we always do... More

Mannheim, Germany
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Hotel with nice rooms and adequate services with some improvements possible”
4 of 5 stars Reviewed 7 May 2013

I use this hotel frequently when having business in Brussels. The hotel is well located with good connection to down-town (tram directly around the corner). Nice restaurants just nearby are also a plus. Service is adequate but some improvements would be possible with housekeeping (e.g.cleanness of the bathroom). Price level is high. Furnature is modern and with high level quality.... More

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LeChatelainH, Directeur général at Le Chatelain Hotel, responded to this review
8 May 2013

Dear Norbert H, First of all I would like to thank you for your feedback about your stay at Le Châtelain Boutique Hotel. I am glad to read that you enjoyed the room we assigned to you as well as the good location of the hotel and its neighbourhood. We always try to do our best in order to satisfy... More

2 reviews
“The hotel is ok but does not aply to have it once more”
4 of 5 stars Reviewed 23 April 2013 via mobile

I have arrived at 22:00, and was not properly met by hotel staff, no one wanted to take care about my laggadge, Wifi in the rooms cost 15€ a day: for the price of the room this can only be called gridy business, for that price access is for only one gadget! Mini bar prices are heavily overpriced: no intention... More

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LeChatelainH, Directeur général at Le Chatelain Hotel, responded to this review
25 April 2013

Dear Gsoonly, Thank you for sharing with us your recent experience at the Châtelain Boutique Hotel. Please accept our most sincere apologies regarding a few inconveniences caused during your stay. Kindly be informed, that we have shared your comments to the concerned departments and the management team in order to avoid such reoccurrence in the future. We are sure that... More

London, United Kingdom
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
“Lovely hotel in great location”
5 of 5 stars Reviewed 27 March 2013

We stayed in the Chatelain for a brief visit to Brussels with our 8 month old and were really impressed. The staff were incredibly helpful, friendly and efficient and were particularly good at making travelling with a baby really easy. The hotel is very smart, fantastic showers and (our room at least) pretty quiet for such a central location. Really... More

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LeChatelainH, General Manager at Le Chatelain Hotel, responded to this review
2 April 2013

Dear zchard7, First of all I would like to thank you for your very kind feedback about your stay at Le Chatelain Boutique Hotel in Brussels. I am glad to read that you enjoyed the room we assigned to your family for your stay as well as the good location of the hotel and its neighborhood. I am very pleased... More

Tampa, Florida
1 review
“Would Stay Again”
4 of 5 stars Reviewed 17 March 2013

We stayed here during a business trip and were pretty happy with the facility. the desk and bell hops were very helpful and considerate. The only thing we were not happy with was the cost of the hotel and then having to pay for wifi in your room and breakfast for what the cost of a stay at this hotel... More

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LeChatelainH, General Manager at Le Chatelain Hotel, responded to this review
19 March 2013

Dear Tyler G, First of all, we would like to thank you for giving us your feedback about your stay at Le Châtelain Boutique Hotel. We are glad to hear that you appreciated the room and enjoyed your stay with us. And we are particularly pleased that you enjoyed the friendliness and helpfulness of our employees. Regarding the internet access,... More

Velbert, Germany
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Central location in Brussels, large inexpensive room”
5 of 5 stars Reviewed 8 February 2013

The hotel is located next to Avenue Louise where you can jump on a tram to the city center, to Gare du Midi or elsewhere. Staff was friendly (I didn't have many issues). From the outside the building won't let you expect a five star hotel, from the inside it looks as if it is standing there for several decades... More

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LeChatelainH, Directeur général at Le Chatelain Hotel, responded to this review
13 February 2013

Dear virtuPIC, I would like to thank you for your time and your constructive comments regarding your stay in our hotel Le Châtelain. I am glad to read that you enjoyed your stay with us and that you especially appreciate the good location of the hotel. We hope to have the pleasure and the luck to welcome you at the... More

Fort Lauderdale, Florida
Top Contributor
56 reviews 56 reviews
4 hotel reviews
Reviews in 25 cities Reviews in 25 cities
16 helpful votes 16 helpful votes
“A piece of Heaven!...”
5 of 5 stars Reviewed 10 January 2013

I landed there by chance... another nearby hotel did not honor my reservation, it was late at night, my wife and me were just arriving from Amsterdam, and we got a room. A very nice room, suite, large and clean. The bed was plush as can be. The bathroom was impecable (my wife is the type that won't shower in... More

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LeChatelainH, Directeur général at Le Chatelain Hotel, responded to this review
14 January 2013

Dear fcgg, First of all, I would like to thank you for sharing your stay at the hotel Le Chatelain. I am glad to read that you enjoyed you stay with us, the room we gave you and the room service. We always try to do our best in order to satisfy our guests and we will continue on that... More

Sydney, Australia
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
25 helpful votes 25 helpful votes
“Satisfactory”
3 of 5 stars Reviewed 5 January 2013 via mobile

Booked this hotel as a mystery booking, and it was a fairly average experience. Although it met the basic requirements of a hotel of its class, the only way I can describe it is 'satisfactory'. Firstly, if you want to be near any of the more touristy areas of Brussels, don't stay here. It's a good 30 minute walk from... More

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LeChatelainH, Directeur général at Le Chatelain Hotel, responded to this review
7 January 2013

Dear TravellerN0tT0urist, First of all, I would like to thank you for taking time to share your stay at the hotel Chatelain with us on TripAdvisor. I am glad to read that you enjoyed your room and the general appearance of the hotel. The breakfast we propose to our guests is an American breakfast with a large variety of hot... More

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
“Big rooms, no heart”
2 of 5 stars Reviewed 3 January 2013

My room was huge but every item had a label on it saying "this costs so many euro". Felt extremely unfriendly, no idea of hospitality, especially for the money we were paying which was quite a lot. Our room was over the entrance to the garage so got woken up very early each morning. Breakfast was good.

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LeChatelainH, Directeur général at Le Chatelain Hotel, responded to this review
4 January 2013

Dear Orangeandorange, Thank you for taking time to share your stay with us on TripAdvisor. I am glad to read that you enjoyed the size of your room as well as the breakfast we propose to our guests. Our priority is to satisfy our guests as much as we can so be sure we took well note of your comment.... More

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Additional Information about Le Chatelain Hotel

Address: Rue du Chatelain 17 | Brussels, Brussels 1000, Belgium
Region: Belgium > Brussels
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #44 of 189 hotels in Brussels
Price Range: ££
Hotel Class:5 star (5*)
Reservation Options:
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Le Chatelain Hotel
Rue du Chatelain 17 Brussels
Brussels 1000
Belgium
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