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Floris Louise

4.0 of 5
59-61 Rue de la Concorde | Brussels, Brussels 1000, Belgium
Hotel amenities
Floris Louise
Ranked #158 of 189 hotels in Brussels
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155 reviews from our community

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Traveller rating
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Date Rating
MUSCAT
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 18 May 2013 NEW

Check-in Date : May 2, 2013 Check-out Date : May 4, 2013 Hotel Name : Floris Louise Hotel Meal Plan : Bed and Buffet Breakfast Client Names : Mr abdurahiman eledath, Mr yaqoob m g alrahbi we wonder how this 4*? its really shame to Belgium, we found only one thing good there- that is the staff- helpful room is... More

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Brooklyn, N.Y.
Contributor
19 reviews 19 reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 May 2013

This is an average hotel, with large rooms and bathrooms, but is a little ran down, and needs a renovation. Its main advantage is the central location. Very close to the Metro station Louise, and not far from the Brussels city center - a walking distance of about 20-30 minutes. Brussels is an expensive capital, and prices in the hotels... More

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See 5 more reviews by Marina A for Brussels
Zagreb, Croatia
Top Contributor
50 reviews 50 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 23 April 2013

Given that my husband and I didn't spend money to stay at this hotel (we redeemed our miles from previous flights to stay here for free), this hotel has met our little expectation. However, we've pretty surprised to find that it's actually a four-star hotel. Location is more than great, very close from Louise square, within walking distance to the... More

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Hasselt, Belgium
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 of 5 stars Reviewed 17 April 2013

I spent 1 night with my girlfriend in this hotel after attending a BBQ nearby. So the location was very good for me. And it was the cheapest I could find. €45 + €7,5 (tourist tax), breakfast included for 2 persons. The stairs were a bit funny with 2 doors on every etage. The room, I had the attic, was... More

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Pegah S, Guest Relations Manager at Floris Louise, responded to this review
22 April 2013

Dear Guest, Thanks a lot for your recent stay with us and we really appreciate your feed-back here. Of course, it is nice to learn how much you have appreciated the stay with us and we really hope to welcome you back soon again. Please do not hesitate to contact me directly, if I can be of any assistance with... More

Hitchin, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 15 March 2013

Staff very helpful and friendly. Large downstairs bedroom. Very clean. Adequate breakfast. Yes, spotlight and two lamps in room made it very dim. Very comfortable beds. Had deep snow when we stayed but managed to get about. Metro close by and easy to understand. Within walking distance of all major sites. Grand Place would take about 25 mins.

Was this review helpful? Yes 1
Pegah S, Guest Relations Manager at Floris Louise, responded to this review
18 April 2013

Dear Guest, The whole team thanks you for such a nice comment. Looking forward welcoming you in a near future. Kind regards, More

Lochgilphead, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 6 December 2012

We stayed at Floris Louise with friends from 30th Nov ~ 4th Dec 2012. Start with the positive, this hotel is relatively central and accessible to public transport. Negative: Reception staff are powerless to address any guest concerns as all is "controlled through remote central reservations". We had two days (of our 4 day stay) without hot water, curtains that... More

Was this review helpful? Yes 1
Stephanie C, Public Relations Manager at Floris Louise, responded to this review
11 January 2013

Dear Guest, Many thanks for your stay with us last month. Your feed-back has received our full attention and has been shared with our teams. We sincerely apologize that we have not been able to meet your expectations. It would be our pleasure to make up for your last experience and impression and therefore I would like to ask you... More

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1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 24 October 2012

Nice staff,very helpful only problems encountered were poorly stocked bar and poor lighting in the rooms ,breakfast was reasonable ,lifts were a bit dated ,good location bought Brussels card for 13 euros giving 72 hours unlimited travel on the Brussels transport network good night life around The Bourse area all in all a good experience.

Was this review helpful? Yes 1
Stephanie C, Guest Relations Manager at Floris Louise, responded to this review
9 November 2012

Dear guest, Thank you for your constructive feedback which is highly appreciated, rest assured that we will do our best in order to improve our services where necessary. Looking forward to welcoming you back again soon. Best Regards, More

Carlsbad, California, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 19 October 2012

I travel a lot for work and vacation and this is the worst hotel I've stayed at in several years! When I first arrived I had two very large bags and I was put in the very top floor without being told the elevator stopped two levels down, much less being offered help. When I finally got to the room... More

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Stephanie C, Guest Relations Manager at Floris Louise, responded to this review
29 October 2012

Dear Guest, Thank you very much for your stay at Floris Louise. Let me start with apologizing for the misunderstanding that occurred during your stay – I can imagine it was not a pleasant experience but please rest assured that our front office member had good intentions and was only following up on our house-rules. I hope to have the... More

BRUSSELS
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 17 October 2012

Personnel is really kind. The building too old and needs to be renewed with the exception of the bathrooms that are already reconstructed

Was this review helpful? Yes 2

Review collected in partnership with Galahotels.com

Stephanie C, Guest Relations Manager at Floris Louise, responded to this review
29 October 2012

Dear Guest, Thank you for staying with us and your feedback. Rest assured that your nice words about our staff will be passed on to them and your constructive notes will be taken into consideration. Hope to see you soon, Kind Regards, More

Lisbon, Portugal
Contributor
18 reviews 18 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 16 October 2012

Stayed there just for one night. First impression was very good, the hotel was well located, the lobby area was nice, and the girl in the reception was very nice (Mariane if I recall). Then when I went to the lifts I started seeing the wallpaper ripped of the wall, the interior of the lift was very ugly too... It... More

Was this review helpful? Yes
Stephanie C, Guest Relations Manager at Floris Louise, responded to this review
29 October 2012

Dear guest, We highly value our guests opinion and like to thank you for your constructive feedback which will be taken into consideration. Our staff strives to provide the best service and our main aim is to maintain and continuously improve our standards of the hotel. We truly hope to have the pleasure of welcoming you back during your next... More

 
 
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Additional Information about Floris Louise

Also Known As:
Floris Louise Hotel Brussels
Floris Louise Brussels
Address: 59-61 Rue de la Concorde | Brussels, Brussels 1000, Belgium
Region: Belgium > Brussels
Amenities:
Bar/Lounge Business Centre Free Breakfast Room Service Wheelchair access
Hotel Style:
#59 Luxury Hotels in Brussels
Price Range: £
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
New, well appointed hotel, comfortable guest rooms. - Heart of the business district. ... more   less 
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Floris Louise
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