Stayed in this hotel for almost a week and we really enjoyed our time there! Firstly, the location is perfect- Stalingrad avenue, a wonderful square with nice bulidings and small brasseries. The receptionist is very polite and friendly, speaking perfect English. Location is ideal as it is also 5min walking from Grand Place and Grand Sablon. However, the rooms are... More

We stayed here for 2 nights last week. The rate we payed was very reasonable, considering we booked last minute during the Easter holidays. The check in was fantastic. The receptionist was friendly, and managed to fix a mistake I had made with the booking. It was mostly downhill from there though. The room was shabby, with discoloured walls, cobwebs,... More

First thing I should add is it's not the most well signposted hotel I've ever seen, quite so it took me forever to find it and only managed it after asking at the nearby Bedford Hotel! It is an old, unloved place that's apparently both 2 and 3 star rated. Shower was good enough, couldn't get the TV to work... More

I was staying in same hotel 2 years ago and having good memories on its location and services I was booking again...but this time wasn't a good experience...no heating and - degrees outside, more than 15 minutes letting the water flow waiting for warm water... The personal attentive and helpful still

Fairly friendly staff and an excellent location (equidistant between gare midi and the old town, grand place etc.), but the whole place is a bit old and unloved. Frankly it's a little expensive for what it is, but on this trip we didn't care so much as the location was very good.

Dirty looking overall, very smelly cleaning staff (a contradiction in itself; seriously, once he left the room after cleaning it, there was a stench of month-old sweat was unbearable). Very, very crappy internet access. All week long connecting at 258kpbs in excruciating (youtube video playback was faster than the download speed, causing it to stall constantly; skype calling was impossible).

Situated in a nice square five minutes walk from the Grande Place this hotel des not sell its self well with a poorly decorated outside but it does have its plus points with clean rooms and an excellent lift to all five floors. The price is fair..yes very fair with close proximity to the local tram stop at Annessens which... More

Booked hotel via Eurostar for the Belgium v Scotland game and had heard it had mixed reviews. I knew before hand that I wasn't exactly going to expect the Paris Hilton however I did not expect the Bangkok Hilton either. Booked in for 2 nights. Was given key and was expected to find my way to the room with my... More

Well, if hotel owners ever read my review (lol): please, pay attention to people you hire. The hotel is fine for its stars, really. but its staff - ignorrance at its finest. ok, so we had to unlock the main room every time we leave the hotel, and that sweet indian (?) guy never moved his finger to help us.... More