Hasselt is my favorite town in the whole world and this hotel is decent. Considering I would hardly spend any time in a hotel when in Hasselt, I think this is a decent place.
Not top notch, but decent.
Not very expensive.
Sleep quality is nice and so is the food.
Not hyper trendy, but more of an average kind.
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Dear Guest
Thank you very much for taking the time to write a review on your stay with us. It is always very nice to read that guests were satisfied by the service provided by the hotel and its staff.
The hotel is not that trendy anymore but we hope to make the difference by the service we provide.
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The gym is in a horribly smelly cellar. The pool is old. The TV in my room didn't work and the socket for the lap top was broken. The hotel has an early 80s feel and is in need for a renovation. Breakfast is basic. Staff was rather pleasant though. Next time in Hasselt I will take my chances and...
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Dear Guest,
I am sorry to read that you had a bad service experience when staying with us.
Your review got my immediate attention. This week our Health & Leisure centre is closed for maintenance works. All the walls will be redecorated and the pool gets a refreshing as well. Normally when mentioning to the reception desk that something is...
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We were there for a weekend trip. Very nice staff. The rooms were OK, but the bathroom looks a little bit old! They need an update. The beds were fantastic. We slept very well.
The location of the hotel is in the middle of the center, so you can do everything by walking.
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Dear Guests
thank you very much for taking the time to write a review on your stay with us this weekend.
It is always very nice and also very helpful when guest write about their experience with us.
Thank you for mentioning that our staff is friendly and nice and that you were satisfied aswell with the comfort of the...
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We went to Hasselt for a short break. Our room on the 3rd floor was o.k. However the elevator had to be updated, goes very slowly.
Breakfast very good, enough to chose. Dinner in the bar was excellent.
The staff are very polite and friendly.
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Dear Guests
Thank you for taking the time to write a short review on your stay with us. It is always nice to read that guests were satisfied by the service the hotel provides.
Nevertheless the points that you experienced as negative are very valuable as well for us.
I have already discussed the point of the elevators with my...
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I stay both in the Holiday Inn and the Holiday Inn Express down the road when visiting Hasselt. The holiday Inn has the restaurant and bar which is nice to relax away from your room after a long day. The staff are extremely friendly and attentive too - bathrooms a bit dated but clean, rooms spacious (3rd floor).
No gripes...
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Dear Guests
Thank you very much for taking the time to write a review on your stay with us on Trip Advisor.
We are happy to read that you enjoyed your stay with us and that you were satisfied with the service our staff and hotel provides. Thanks aswell to mention our sister hotel Holiday Inn Express just 100 meters...
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In the photo the Hotel looks very warm and welcoming in the sun, but arriving on a dark Winters night less so!! Great beds, first time we have slept so well in a Hotel, we had a double size bed each. Breakfast very good, bar meals also very good. Lifts not always working or were very slow. For a 4****...
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Dear Guests
First of all a very happy 2012 and lots of travel experience for all of you.
Thank you very much for taking the time to write a review on your recent stay with us.
It is nice to read that you liked your spacy room and beds. A good night rest is very important when travelling especially when...
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We needed a hotel for one night and this was perfect. The hotel was a bit dated, but that didn't matter a bit. The room was clean and the location was perfect. Parking at the hotel isn't free, but they gave me directions to a parking area a few hundred yards away that was. The best part of our stay...
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Dear Guest
Thank you for taking the time to write a report on your stay with us.
It is always great to read that guest were satisfied about their stay and about the service provided by our staff members.
It is also very nice to hear that you enjoyed the Christmas market in the city.
This is an event that...
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We have been there last week to stay one night in this hotel. It is in a great location nearby restaurants, christmasmarket,... We had a wonderfull room, very large and a we had a nice view! The bathroom was very spacious and clean.The staff at the reception was very friendly! The breakfast was very good, there was a lot to...
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Dear Guests
Thank you very much for taking the time to write a review on your stay with us.
We are glad to read that you enjoyed your stay with us and that you were satisfied with the service our staff and hotel provides.
Such comments are a great motivation for us all but also a stimulation for other guests...
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Stayed recently for a business - long weekend. The double room was a very generous size, with a choice of hard or soft pillows which I thought was a very nice touch. It also has tea & coffee making facilities which I really like.
Had dinner in the dining room one night, the food was very nice, but the bill...
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Dear Guests
first of all thank you very much for taking the time to write a review on your stay with us.
Please accept my sincerest apologies for what went wrong.
In our service oriented business it is our main concern to take care of all our guests and provide them with the best service. I am sorry to read...
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Been there the night of 30-31 oktober 2011. Great hotel with big comftable beds with a choice of pillows. Breakfast is pricy (EUR. 19,00/pp) but we had it for EUR. 10,00/pp. Full english breakfast in Belgium ! Only minor negative point was that the lid of the toilet wasn't cleaned. Nice and spacious bathroom. Very nice hotel and near the...
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Dear Guest
thank you for taking the time to write a report on your stay with us.
it is always nice to read that guests were satisfied by the service provided by the staff.
The points that you experienced as negative will be discussed with the different departments and we will surely work on these items, so they will not...
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