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All 36 Ghent hotels

Novotel Gent Centrum

3.0 of 5
Goudenleeuwplein 5, Ghent 9000, Belgium
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Novotel Gent Centrum
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78%
Ranked #8 of 36 hotels in Ghent
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374 reviews from our community

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Traveller rating
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Date Rating
Olsztyn, Poland
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 17 June 2013 NEW

The overall impression is good. Room was clean. The first worrisome item was the lack of mineral water in the room. Next one incompetent person in reception desk - it means: my company paid for accomodation and recetion person wanted next new payment. Fortunately for this hotel second lady on recetion dest finded bank draft. Third problem - receptin man... More

Was this review helpful? Yes 1
SPAREINE, General Manager at Novotel Gent Centrum, responded to this review
19 June 2013

May I begin by thanking you for your revieuw on Tripadvisor. I would like to extend to you my apologies for the problem at the reception. I have instructed my reception team to ensure this does not happen in the futur. Best regards Emile Lannoy More

A TripAdvisor Member
4 of 5 stars Reviewed 3 June 2013

A fantastic place to "do" Gent from, and very convenient for swapping coats/bags during the day or even just taking "time out" on the lobby sofas! But be wary of your satnav getting lost and taking you down some inappropriate streets. (For info the car park is only accessible from the back, not via the street address.)

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
SPAREINE, General Manager at Novotel Gent Centrum, responded to this review
5 June 2013

May I begin by thanking you for taking the time to write a revieuw of Novotel Gent on Trip Advisor We are most concerned with the satisfaction of our guests and your feedback is of great value to us. Best regards Emile Lannoy More

Liss, United Kingdom
Contributor
20 reviews 20 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 June 2013

The hotel was very nice, and the staff were very polite and helpful. The only drawbacks were that the hotel's garage is extremely small and was full by the time we arrived. This meant that we then had to try and find the alternative parking and as a lot of the streets were being dug up this was not an... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
SPAREINE, General Manager at Novotel Gent Centrum, responded to this review
5 June 2013

Hello I was delighted to read that you enjoyed your stay in Novotel Gent I will investigate the matter of the save but normally he is fixed in the furniture and not in the wall Best regards Emile Lannoy More

Austin, Texas
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 26 May 2013 via mobile

Staff were all very friendly. Rooms were well sized and modern. Workout area was small, but did have one elliptical machine. There was a TV, but the machines faced in the opposite direction. WiFi was included and available throughout the hotel - including the workout room (so you could stream a show if desired). Hotel has a great location right... More

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SPAREINE, General Manager at Novotel Gent Centrum, responded to this review
28 May 2013

I would like to thank you for your comments after your stay in Novotel Gent Best regards and hope to see you soon Emile Lannoy More

Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 21 May 2013

we had a wonderfull time there and definately a perfect location. We did not have the breakfast there so cannot comment but apart from that the hotel was fully matching our expectation and is definately one of the better Novotels we have seen in the past years

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
SPAREINE, General Manager at Novotel Gent Centrum, responded to this review
28 May 2013

Many thanks for your comments , that I will share with my team This will help us to be better in the futur Best regards Emile Lannoy More

Brussels, Belgium
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 12 May 2013

I really cannot fault this hotel. Out of our window we could see the cathedral and in the distance the Gravensteen. An excellent location with loads of bars and restaurants in the neighbourhood and in the historic centre with an outdoor pool. You will not find that elsewhere. The room was clean and spatious. If you need a twin bed... More

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SPAREINE, General Manager at Novotel Gent Centrum, responded to this review
28 May 2013

I would like to thank you for your comments , that I will share with my team All the best and hope to see You soon again in Novotel Gent Best regards Emile Lannoy More

Accra, Ghana
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 10 May 2013

Nothing to fault. nice and spacious rooms, good food, great service, proper location. what more can one ask for on a vacation trip?? as a first time i thought it was all so very lovely. i would want to visit again and again, so much to see and experience around.

Was this review helpful? Yes
SPAREINE, General Manager at Novotel Gent Centrum, responded to this review
28 May 2013

Those remarks are for us very important , and help us to be better and better Hope to see You soon again in Novotel Gent Best regards Emile Lannoy More

Leeds, United Kingdom
Top Contributor
101 reviews 101 reviews
26 hotel reviews
Reviews in 45 cities Reviews in 45 cities
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 15 April 2013

The room was a fair size, clean and quiet. We arrived early, but to our luck the room was available. As always, a warm friendly and service at the reception. The location was spot on, right in the heart of Gent close to lots of restaurants, cafes and 'touristy' sightseeing spots. The car park was a bit tight, but you... More

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SPAREINE, General Manager at Novotel Gent Centrum, responded to this review
20 April 2013

Many thanks for your comments after your stay in Novotel Gent. I will share those with my team Best regards More

Kent
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 13 April 2013

Excellent location, a bit costy and breakfast not included. Will stay again. Children loved the family area. Room was good size. Was our second stay in this hotel. The reception had to be reminded about giving a present to my 5 year old daughter. Had to pay for car park.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
SPAREINE, General Manager at Novotel Gent Centrum, responded to this review
20 April 2013

I would like to thank you for your comments after your stay , this will help us to improve our service in the futur Best regards More

Colchester, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 9 April 2013

Rooms okay but utilitarian, felt sorry for the waitress who did her best considering that 2 chefs were sick and the other was their first night - oh dear staying in and eating in hotel restaurant was not a good move!

Was this review helpful? Yes
SPAREINE, General Manager at Novotel Gent Centrum, responded to this review
12 April 2013

Thank you for taking the time to tell us about your stay in Novotel Gent I am sorry that your experience did not meet your expectations , please allow me to express my sincerest apologies Best regards Emile Lannoy More

 
 
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Additional Information about Novotel Gent Centrum

Also Known As:
Novotel Gent Centrum Hotel
Novotel Gent Centrum Hotel Ghent
Novotel Hotel Ghent
Novotel Ghent
Ghent Novotel
Address: Goudenleeuwplein 5, Ghent 9000, Belgium
Phone Number:
Region: Belgium > Flanders > East Flanders Province > Ghent
Amenities:
Fitness Centre Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotels in Ghent
Price Range: ££
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Novotel Gent Centrum is located in the historic centre of Ghent, close to the tourist attractions and shops. In a modern setting with timeless decor, the hotel features 117 rooms. The bar and restaurant boast a diverse menu in a stylish, warm environment. Depending on the weather, you may choose to dine on the verandah or next to the pool in the terraced garden. This 3 star hotel is perfect for a holiday in Ghent, be it for a weekend or for short stay with your partner or family. ... more   less 
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