A fantastic place to "do" Gent from, and very convenient for swapping coats/bags during the day or even just taking "time out" on the lobby sofas! But be wary of your satnav getting lost and taking you down some inappropriate streets. (For info the car park is only accessible from the back, not via the street address.)

The hotel was very nice, and the staff were very polite and helpful. The only drawbacks were that the hotel's garage is extremely small and was full by the time we arrived. This meant that we then had to try and find the alternative parking and as a lot of the streets were being dug up this was not an... More

Staff were all very friendly. Rooms were well sized and modern. Workout area was small, but did have one elliptical machine. There was a TV, but the machines faced in the opposite direction. WiFi was included and available throughout the hotel - including the workout room (so you could stream a show if desired). Hotel has a great location right... More

we had a wonderfull time there and definately a perfect location. We did not have the breakfast there so cannot comment but apart from that the hotel was fully matching our expectation and is definately one of the better Novotels we have seen in the past years

I really cannot fault this hotel. Out of our window we could see the cathedral and in the distance the Gravensteen. An excellent location with loads of bars and restaurants in the neighbourhood and in the historic centre with an outdoor pool. You will not find that elsewhere. The room was clean and spatious. If you need a twin bed... More

Nothing to fault. nice and spacious rooms, good food, great service, proper location. what more can one ask for on a vacation trip?? as a first time i thought it was all so very lovely. i would want to visit again and again, so much to see and experience around.

The room was a fair size, clean and quiet. We arrived early, but to our luck the room was available. As always, a warm friendly and service at the reception. The location was spot on, right in the heart of Gent close to lots of restaurants, cafes and 'touristy' sightseeing spots. The car park was a bit tight, but you... More

Excellent location, a bit costy and breakfast not included. Will stay again. Children loved the family area. Room was good size. Was our second stay in this hotel. The reception had to be reminded about giving a present to my 5 year old daughter. Had to pay for car park.

Rooms okay but utilitarian, felt sorry for the waitress who did her best considering that 2 chefs were sick and the other was their first night - oh dear staying in and eating in hotel restaurant was not a good move!