We have just come back from three nights in this hotel and had a great time. We were given a room directly opposite the entrance to the Spar supermarket and I was a bit concerned having read the previous reviews as I am a bad sleeper at the best of times. I can honestly say the only thing that woke... more

This is an OK hotel with friendly and helpful staff..It perhaps suffers from being almost next to the Marriott which does look amazing-although I guess much more expensive.The Italian just across the street is very good and cheap(for Ghent!)The best steak and house red we have had in a long time was at De Lieve in Sint-Margrietstraat which the same... more

Fantastic hotel. chose over the best western/marriot because we were looking for a small romantic, boutique hotel. this fit the bill. friendly staff, fantastic breakfast (french cheeses, fresh fruit, home baked bread, pastries, warm eggs etc - everything). setting was trendy mixed with old style building. rooms were extremely clean, beds comfortable, plenty of space. - safe didn't work -... more

Nice hotel, good size and clean rooms and bathrooms. No tea / coffee facilities. When i booked i asked for a room away from Spa shop entrance (as othere Trip reviewrs had warned against) BUT they put me right opposite the shop. When iIquestioned them the staff were totally uninterested and made no effort to move us. breakfats is fun,... more

Terrible Experience. Our room had a construction pole just in the middle between the beds and the toilet, so it was a challenge to pass beside without injuring yourself. When we complained to the receptionist (Laure) and asked for another room, she was unfriendly and didn't apologize. To arrive to the new bedroom we had to cross a courtyard and... more

Being my 1st time in Europe I was nervous, The hotel was awesome, warm and inviting, the staff helpful and answered all of our questions, The rooms well equipt, I would recommend you bring a travel clock, the beds were very comfortable. If you stay on the street side I would suggest you close the windows at night it does... more

We stayed here only one night and knowing what we know now, we would have stayed and additional night. This was a VERY nice hotel, the location was great, the staff was extremely helpful and friendly, the room was nice with a street view. The breakfast rooms were nice and the full breakfast was first rate. We would definitely stay... more

Having read previous reviews about issues of 6am deliveries to the Spar supermarket opposite the hotel we had asked for a quiet room when we booked. This we got as a ground floor room in the double storey courtyard area at the back. The room was very spacious with a huge bed, small sitting area, and an excellent shower room.... more

It is a lovely, well decorated hotel with very friendly and helpful staff. However! My room was facing the street, which seemed quiet in the evening, but I shot all windows anyway. At exactly 6 am I was woken up by very noisy trucks unloading goods for the Spar supermarket across the road! This took over an hour so I... more