Went a few days to Ghent for a conference. Hotel Castel was in a great location right in front of the train station. There is a Starbucks next to the station and a few places to have a quick meal. Breakfast was included and good. The one thing that really annoyed me about the hotel was that wifi was included... More

We made the booking on-line and obviously we paid by credit card during booking. However, when we leave the hotel, the female owner demanded for payment. We told her payment has been made during booking. However, she said all customers have to pay to them even though bookings are made on-line. She was really rude and picked up the phone... More

We stayed just the one nght in September and recommend this hotel for a short stay. It is right opposite the station and about a 20 minute walk to the centre.We arrived early and were able to leave our bags without trouble. The owners were friendly and helpful and provided a map and a great little book about Ghent to... More

Our reservation at a different place was canceled due to the incompetency of the B&B and their websites. We booked this place last minute via booking.com We were expecting quality way lower than what we actually received, for that it was a good surprise. Although we found all the Ibis chains in the city cheaper after we made the reservation... More

We stayed for 5 nights in this delightful hotel, right opposite Ghent St Pieters station. The hotel owners were very helpful and courteous. Our room overlooked the station square but was very quiet and comfortable. The hotel is very well-appointed and the continental breakfast was excellent. We particularly appreciated the fresh orange juice and the takeaway breakfast delivered to our... More

Just returned from two nights at this hotel and I can't fault the place. The hotel is run by a husband and wife couple and they cannot be more helpful. On checking we were given a map and info brochure on Ghent and told about the trams to the main centre although it is only a 20 min walk. The... More

We came in at the Castel at mid-day. Since our room wasn't ready, we asked the desk person (male-owner?) to use the hotel washroom before we get going again, waiting for our room. He indicates me where they are and I proceed. On the way back, I run across a female attendant (wife) and she starts to give me s**t... More

The hotel is 2 minutes walk from Gent-St-Piters station so it was very handy for us and our luggage. I'd booked through booking.com, and from what I remember I was given the option of a room for 2 people, which was either a double bed or 2 single beds - so in the comments box I asked for 2 singles.... More

I stayed here in May 2010 with my sister for a short break to Belgium from the UK. We chose it mostly for the location to the train station and price. Breakfast was good. I cannot really fault the hotel and all the positives other people have said are true, good sized room, clean, friendly staff. The only bad thing... More