My partner and I stayed here for 4 nights over New Year. The staff in the breakfast room always looked miserable and were not very friendly. The coffee was cold despite several complaints .Juice was in low supply. Cooked food was cool/in short supply till 10 mins before closure.Cleaners were noisy and woke us up knocking on the door at... More

I stayed in this hotel for one night However was a big disappointment. First there are a few steps on the entrance and it was difficult to enter with my baby pram. Reception was not helpful and didn't explained anything. I was given a room on the first floor and again to access the room there was more steps. To... More

I've stayed here 3 times (not through choice) and each one has been the same: Raw sewage smell greets you and the receptionists are just as unwelcoming. After dragging suitcase through the restaurant area, I was shown to the annexe building at the back. Conditions on 2nd floor were cramped, clammy and hot. Bed sheets were horribly scratchy, plughole in... More

The location is excellent, not in the busiest street (actually quite quiet) but in the Centrum - about 50m from busy part and Tourist Information. Very spacious and tidy room, with very nice furniture and big wardrobes. Amazing bathroom: spacious, very tidy and modern with a big bath! Simple but delicious natural breakfast: English breakfast (bacon, sausage, egg) + continental... More

My friends and I arrived at Bruges at around 9pm. The hotel is a short 15 minutes from the Central Station. It is ideally located in front of the Concert Hall and tourist information. When we arrived there was no one in the reception area. We saw our names in the reception desk and inside found our room card. With... More

Read a few bad review but didnt let that put me off. Couldnt see why anyone would complain, the clientele was repeat guests & the staff were so welcoming. Breakfast was a typical affair of continental meats/breads/cereals/friuit/yogurts etc, Also bacon & sausages & eggs great before a days sightseeing. Ideally located on the square & an abundance of bars &... More

This is an adorable hotel with very nice, spacious rooms. Very nicely decorated. This hotel is the closest to the train station, just a short walk away. It included breakfast which was excellent. The only drawback was that our room did not have windows, only a door that opened to an alley. So when the room got hot during the... More

Location is good, the breakfast is plentiful and cleanliness has a positive feedback, too. More

The offer was dishonest :two prices on the same room type and same reservation ,We called the front desk after surprisedly arriving in our 2 rooms realizing there was no difference, the manager told several obvious lies when questioned then hung up on us. The next morning at check out, once again we were feed with uncredible lies for example... More