We were visiting Bruges for a flying (one night) Valentine visit, and this hotel just seemed perfectly placed and utterly charming. We weren't disappointed: the decor and ambience were exactly what we had hoped for, and the staff were unfailingly pleasant and helpful. It was a shockingly cold visit to Bruges - the canals had frozen solid! - and my... More

This hotel is lovely and despite the fact that we chose a very cold weekend, we received a warm welcome. We booked a three night break and found this perfect for exploring the city. The wonderful breakfast, with a huge choice, really set us up for the day. I cannot fault the Hotel in any way and would recommend it... More

Travelled to Hotel Heritage to meet my auntie and cousin who had made the journey from Scotland to meet me. We had a wonderful few days. The staff were very informative and helpful. We went to the diamond factory and of course the chocolate factory. We are going to return when we can and go back to the Church of... More

This hotel is a great location & only a few minutes walk from the town square. Bruges is very charming & this hotel fits in perfectly. We stayed in a superior room & it was well appointed. Hotel provides an ipad in the room which is great for internet. Bathrooms are a little dated but spacious. The bed comfort was... More

I have been in the Hotel Heritage more than ten times and every the time visit has been a success. The owners and staff are friendly and service is excellent. Rooms are spacious and tidy and the athmosphere is relaxing and nice. More

I travel in Europe twice a year on holidays and I must say you will not be disappointed with this hotel! Helpful staff, perfect location, 2 seconds walk from the main square! Bus stop at the corner to take you to the train station if you want to explore more of Belgium. My room was small but extremely well appointed!... More

We have just got back from a weekend stay in the Hotel Heritage and had a lovely time there. The hotel itself is very well decorated and the room we stayed in (deluxe room) had everything you could think off (including an IPad!) and was very luxurious. The spa looked nice but we didn't get a chance to use it!... More

Having traveled around Europe for many years at fine hotels, I have found that at the best hotels it is the staff that often make the difference. This was our first time and Bruges and the kind people at the hotel went out of their way to suggest the best Belgium restaurants (where the locals eat) and walks that the... More

The superior room was compact but comfortable and the iPad was a novel touch. Service was friendly and welcoming. Room at the front was noisy on Friday evening so requested a move which was facilitated with no problem. More