The hotel is clean and quite decent. Breakfast is OK, similar to all Mercures. Well located. Lots of tourist, less of a business place. No fitness center. Rooms are ok, but I have seen much better for a Mercure. Staff was not helpful with me, and a bit on the disagreeable side with business & typical tourists.... more

Stayed here for 4 nights in March with a group of friends. When we arrived at midday we found that 3 of the rooms booked were on the second floor whilst on was on the fourth (401). As designated tour organiser my wife and I agreed to take 401. To get to the room we had to walk around several... more

On the first day we reached the hotel at 10:30 but there were no rooms available so we kept the lugggage with them and went out for a stroll. When we eventually got into our room, we were greeted with a defening drilling sound! Thankfully that was it, after that the sound died. There were little noises here and there... more

The second stop on a three country tour with Gate1 and we found the hotel in the middle of a major reconstruction. It's not real good right now, but should be better when the job is done. I think completion was slated for mid-summer. We didn't notice any bad odor, but we did note that a lot of the main... more

Another hotel whose website photos look great but the room doesn't match. 4-star?, not even close. The hotel is being rennovated so we had to walk carefully through a construction site between the front desk and the elevators. Situation offered potential hazards. Workmen on the fourth floor monopolized the elevators the next morning. We were up early, and glad we... more

When I booked this it stated I'd get a family room consisting of a double bed and two single beds for my 2 boys aged 15 and 11 yrs. I wanted a proper single bed for my 15 yr old as he's now over 6 feet tall! So you can imagine when we arrived and found our room with a... more

I spent one night with my family in Brugge. We chose the Novotel based on price and previous reviews. We were, overall, very pleased with our stay. The hotel is close to the centre (10 min walk) and has parking under it / beside it at a moderate cost. The check-in staff were pleasant. The public areas were very pleasant.... more

My wife and two young children spent one night in the Brugge Centrum hotel, and it was exactly what we wanted. 1. Easy to get to, only a few turns by car once we were in the city. 2. Reasonable parking (9.90 Euro for a day and a half) 3. Central location with an easy walk to the entire town... more

We enoyed our stay at this hotel. We only stayed here one night but the comfortable bed gave me best night's sleep on my 2 week vacation. It was some type of foam rubber mattress and not an innerspring mattress. I may get one for my house! The breakfast was not included in our prepaid rate and I didn't think... more