Having read the several glowing reviews of this hotel on Trip Advisor, I can only assume that we were unlucky with the room allocation. No flat screen TV or electronic safe or little balcony, and the layout of the bedroom was "unusual" to put it kindly. When booking, I had the choice of either a standard room or a Duplex... more

Well situated hotel in quiet street close to all major sights. We had a newly refurbished room with a samll balcony overlooking a little garden. It was lovely. Not a huge room but nicely laid out and a good bathroom too. Flat screen TV on the wall gave even more space. Staff friendly and helpful.. Good breakfast in lovely surroundings.... more

This is a lovely hotel in a central part of town, but it took us an hour to find it when we drove there. (And we had rung before hand to get directions....) So if you are thinking of driving there, use the car park by the train station - its cheaper and easier to find. All rooms are split... more

I have just returned from staying at the Acacia hotel over the easter weekend .It was a very enjoyable stay in a very clean and friendly hotel. It is in a great location for exploring the lovely city of bruge,with lots of bars and cafe's within easy strolling distance.I would recomend this hotel to anybody who wants a relaxing and... more

Excellent hotel. You'll be greated by their African grey parrot. Nice breakfast, though the scrambled eggs may have been powdered. CANNOT BEAT THIS LOCATION, certainly not at this price. Pool is too small for laps, but there IS an indoor pool to refresh yourself after a sauna. Though this particular aspect is nice, as soon as another party arrives, it... more

We stayed at this hotel 14th - 17th Dec (weekend). We flew in to Antwerp (tiny airport so no hanging around waiting for your luggage, in and out in less than 10 mins) and from there took the train (beautiful station) to Brugges which took about 1 hour 20 mins. The hotel is perfectly located in the old part of... more

we booked this through bestwestern.com. rate was good for the area. this location could not be more perfect. close to the central market and lots of shopping. we all loved brugge and the location of the hotel certainly helped. the staff was super helpful and accommodating. breakfast was good. they held our bags for most of the day after we... more

We just got back and had a fantastic experience at this hotel. It's a touch hard to find at first, so be sure to get phone directions ahead of time. But the location is fantastic -- just two blocks from market square, and right in the middle of the old town. We stayed in a family room, which was actually... more

This hotel was everything and more! Somebody described it as "raffles" not far wrong. we had a duplex suite which was adjacent to our childrens' room and could be accessed by the small private terrace. Just perfect. Yes the room was basic but it was very clean. Only complaint if you like more than one pillow - they are quite... more