i arrived on fri 20th march for a 3 night break at the best western Acacia,The hotel is in a good central position about 15 min walk from the train station. At check in the front house staff could not off been any more helpfull, the room was cleaned and ready on arivial. The room was spacious and had a... more

Here's the honest good then bad. Great location, good parking, nice bar, superb breakfast. Luxury room was threadbare, carpet soiled, and 2-floored room smelled of smoke. Pool needed cleaning and ground very slippery (mold?). Tried to dry my daugher's hair with hotel hairdryer; it exploded in fire, knocked out power, and I had to throw it to keep from being... more

The parrot was the only warm blooded thing with manners at the reception of this sterile enviroment! I understand ther has been a recent management change and perhaps this has had an unsettling effect this Summer- but I urge 'the Acacia' to quickly nip there charactorless reception, and total lack of customer service in the bud.. or it will be... more

Located in the centre of Brugge with it's own secure car park. Staff very friendly, including the Parrot in the Reception area. Public areas very nicely furnished. Has a Bar and a restaurant (breakfast only). Breakfast was included in our deal. Our bedroom was a 2 storey affair with a staircase which might prove difficult to elderly persons. The bedroom... more

Having read the several glowing reviews of this hotel on Trip Advisor, I can only assume that we were unlucky with the room allocation. No flat screen TV or electronic safe or little balcony, and the layout of the bedroom was "unusual" to put it kindly. When booking, I had the choice of either a standard room or a Duplex... more

Well situated hotel in quiet street close to all major sights. We had a newly refurbished room with a samll balcony overlooking a little garden. It was lovely. Not a huge room but nicely laid out and a good bathroom too. Flat screen TV on the wall gave even more space. Staff friendly and helpful.. Good breakfast in lovely surroundings.... more

This is a lovely hotel in a central part of town, but it took us an hour to find it when we drove there. (And we had rung before hand to get directions....) So if you are thinking of driving there, use the car park by the train station - its cheaper and easier to find. All rooms are split... more

I have just returned from staying at the Acacia hotel over the easter weekend .It was a very enjoyable stay in a very clean and friendly hotel. It is in a great location for exploring the lovely city of bruge,with lots of bars and cafe's within easy strolling distance.I would recomend this hotel to anybody who wants a relaxing and... more

Excellent hotel. You'll be greated by their African grey parrot. Nice breakfast, though the scrambled eggs may have been powdered. CANNOT BEAT THIS LOCATION, certainly not at this price. Pool is too small for laps, but there IS an indoor pool to refresh yourself after a sauna. Though this particular aspect is nice, as soon as another party arrives, it... more