The hotel was in a fantastic location- very quiet but off the main street. For a new hotel there were a few minor issues- hairdryer blew up when I first tried to use it, swimming pool was freezing and toilet started blocking up! Dukes breakfast complete with a glass of Moet, omelette, pastries, smoked salmon, fresh juice is a fantastic... more

A very high-class hotel, beautiful guest rooms and public rooms, we were very comfortable. The hotel had been open for less than 2 weeks at the time of our stay and the staff seemed to be still finding their feet, but were never less than friendly and helpful. Central location close to the main tourist sights but still secluded and... more

We stayed at this hotel over the weekend and were pleasantly surprised. It had jsut opened 2 weeks before and they did have a few teething problems. However, these were soon rectified. We had no hot water one morning, so were moved immediately to a beautiful suite overlooking the gardens. Our original room overlooked the front so in fact this... more

Beautiful peaceful hotel which is a true 5 star luxury hotel (unlike a lot of other Eurpoean hotels claiming to be 5 star). There were a few problems though (although it had just opened a few weeks before so maybe it will improve), our luggage - when we got to our room our luggage was still not there (despite check-in... more

Stayed for 2 nights at the beginning of May 08, on an unseasonably hot weekend in the medieval town of Bruge ... The hotel had only opened the previous night (despite originally hoping to be open a few weeks earlier) so I was fortunate enough to be one of the very first guests to stay in this magnificent "new" hotel.... more