The hotel is located on a small side street near to the sea front and shops but there is no parking apart from onstreet, we dropped lucky but if not you may be searching for somewhere to park. From the outside it didnt look great, when we got there at about 5pm we had to call a number to get... More

This is absolutely a hotel to avoid! Arrived there on the 29th March to find our rooms had been cancelled! Nobody was available to ask why? We managed to find another hotel eventually and every hotel we spoke to stated that rooms being cancelled was a regular problem with Hotel Serge. All the hotels stated that the Hotel Serge was... More

We stayed at the Serge for 3 nights in March. Generally its alright but there were some things that weren't brilliant. Firstly, the owner is great. Very friendly, accommodating and full of local knowledge. And the price was crazily cheap, less than £40 a night for 2 people b and b. Location wise its hard to beat, a few minutes... More

We booked the "5 person room" for our family (2 adults, 2 kids) and were surprised by the size of it (not a cramped room full of beds without any free space). There was a full bed, a bunk bed end a pull-out sofabed available in the room. The bathroom was small but had a tub with shower and a... More

Stayed at this budget hotel with a group of friends (16 in total) and found it adequate for what we needed with it being near to the city centre casino and beach Our party stayed for 3 nights and the rooms were cleaned each morning plus we had the central heating working in our room on Floor 5 so no... More

situated in the heart of ostend near the casino and therefore handy for this fun flemish town,the hotel is both clean and functional and one of the better budget hotels,friendly staff and reasonable breakfast therefore good for a weekend. Carols Travel West Yorkshire

Pay a little extra and get something decent. We arrived there late (after midnight) and found no one at the reception.There were 3 phone numbers which we called and no one answered. We found a key sitting on the key return box which we assumed was left there for us. We went up 3 floors through a steep dark staircase... More

The Bads: The bed was really squeaky and old (no, we didn't have sex. when you sit on the bed, you are basically touch the springs). Both my husband and I (healthy and we're both under age 30) ended up with a lower back pain in the morning. Room is also quite cold so if you want heater in the... More

Huge Room, excellent breakfast & a very pleasant patron & patroness. And for a very reasonable price. Ok, the flooring and the fittings reflected a budget price, but the floral displays, the various nick-nacks all contributed to a very pleasant ambience. We stayed one night and were thoroughly impressed.