Our stay here was much quieter than expected, mainly due to the fact that it was low season. The hotel is extremely clean with a minimalist feel all round. The staff were helpful but not overly friendly. The dining options were limited, but the standard was good. Sadly the beach was a good 20 minutes hike from the hotel, in... more

We stayed for 4 nights last August and I must say that although the hotel is nice and modern, it lacks the charm or glamour that I would have expected of a 5 star hotel. I have stayed for example in Melia Volcán in Lanzarote, Spain and that is what I consider a charming and interesting hotel! Just as an... more

Arrived early in morning but were not allowed to check in to room until 2.30pm which was a bit of a pain. Had to open suitcases in Reception to find suitable clothing for children in heat. We had a Deluxe Family Suite which was huge and we couldn't fault - 2 bedrooms, 2 bathrooms, lounge/dining room, kitchenette, lots of wardrobe... more

We have just returned from a fortnight at the hotel with two young kids. We really couldn't fault the place - contrary to some of the criticisms here. The hotel and grounds were lovely. Our room was very spacious, spotless and we were upgraded to a sea view free of charge which was lovely. They are fantastic for families, though... more

Having read some of the recently added negative reviews i was almost dreading our holiday, my fears were completely unfounded. The hotel is beautiful. Upon arrival my partner and I were upgraded for free to a delux sea view room which was amazing. The pool areas are lovely and the food delicious. The staff couldn't do enough for you and... more

We booked a 4 night break to the Sao Rafael Suite Hotel. We had a one bedroom suite because we were travelling with 2 children. We had a very efficient and quick check-in and were shown to our room early. The rooms were very modern, clean and comfortable. It had 2 bathrooms, safe, bathrobes etc and a balcony. The hotel... more

My daughter and I booked this hotel for ten nights-10thJuly ..18thJuly. As this was our first time to the Algarve I read a lot of review on this hotel before booking it. On arrival at the Hotel I was disappointed immediately by the entrace. The Hotel sits just off a main road and there was no "wow" factor, given this... more

We came here as a group and stayed in a ground floor self-catering apartment. Very modern, roomy apartment with linen, towels, crockery etc. Inc's air con, DVD player etc all mod cons. The hot water ran out a few times though. In complex: 5 large round pool and a gym/spa on site, beach a 5 mins stroll. Cool off showers... more

We stayed as part of a golfing package and were very impressed with this hotel, a true 5 star. Service was great, staff polite and helpful. Great place! more