This hotel is bigger than the airport, but it is very comfy, good staff, nice rooms, and ok pool. more

Hotel rooms were very clean and comfortable. Staff very helpful and pleasant. more

Hotel 5, now called Hotel Colombo,has the most unhelpful,unattentive and rude staff that I have seen in any Hotel !!! I have travelled extensively around Europe ( you can see that in my profile)and this was the worst Hotel where I stay in... Horrible building far away from the town centre of Vila do Porto( you need a car to... more

We had a wonderful stay at Hotel 5 and in Santa Maria. The hotel manager was wonderful. She really went out of her way to help. We had an early flight out of Santa Maria and left our jackets hanging in the closet. She went out of her way to find us in San Miguel and sent our clothes to... more

While the staff was professional and more than accomodating, this hotel just looked out of place (in my opinion.) Of course it's still under construction, but it just didnt fit the flavor of this lovely island. I felt so sorry for the housekeeping staff as they attempting to keep the black stone foyer floor clean. Food was mediocre, beds were... more

I visit azores, and Santa maria Island. It was a great surprise because the island is full of natur and wondefull seasides. The HOTEL 5 , were I stay was the best You can find in Azores, maybe one of the best in Portugal. The service is excellent and the accomodations are fantastics. I send you the hotel webpage more