My partner and I had a lovely stay here a couple of weeks ago. There's nothing wrong with the hotel but just didn't warrant a very good rating, maybe good. The reception staff were very helpful, we started off with a room on the top floor which was lovely a big, however there is a large fan on the roof... More

My gf and I had a great time at the hotel. I was bummed food or at least breakfast wasn't included, but there is plenty of fair priced restaurants in the area. The customer service was spectacular. They barely spoke English, but it was enough to get us were we needed to go. The hotel is walking distance from the... More

Very nice friendly hotel, I loved the fact that the hotel has 2 swimming pools, inside and outside, not all hotels have a swimming pool but this one has 2, the gym was amazing great weights great equipment, and they also have a soccer futsal court in case if you want to play ball, they have jaccuzi, 2 sauna rooms... More

If you read the reports that only Americans seem to stay at this Hotel you are wrong, we English were in the minority but plenty of other North European were represented. We were on holiday so does it matter that Wi-Fi & Mobile signals aren't the best, who cares?. The staff are friendly, the rooms clean but some of the... More

Our Trip to the Sao Miguel was a great trip, the price was right for $1000.00 Groupon from Phildadelphia - Boston and then direct to Sao Miguel. The Sao Miguel was a nice hotel, clean no complaints at all with the exception of the buffet that was complimentary due to the Sata Airline strike and haveing to stay an additional... More

The hotel was very nice. It was clean, well-kept and the staff were friendly. The bartenders in particular were hilarious and almost everyone spoke fluent English which made the trip easier. However, everything in the hotel was expensive. All the meals were very overpriced and you had pay to do half the activities available like use the gym or play... More

This hotel was perfectly situated- we were in walking distance of everything! An amazing view from our window- see picture. Other comments said the hotel needed a renovation- it really wasn't that shabby. It was clean- inside and out. Our room was nice- maybe a little warn, but who cares. We also had the Groupon deal and stayed for 5... More

We chose this hotel for several reasons: non smoking, free parking, large rooms. Our 2 large rooms were very clean and comfortable for our family of 5 adults and 2 children. The hotel has 2 very nice pools (1 indoor), hot tub and an extensive gym. Breakfast, which was included, was as extensive as any 4 star in Europe. An... More

A hotel that has excellent service with all English speaking staff but overall aesthetics are dated and in need of some renovation. Reflects the overall character of the Azores in that it is a little older and in need of some sprucing up although populated by a generally pleasant and amiable group of peeps. The hotel staff were super easy... More