The Lapa Palace is a gracious and elegant five star hotel epitomizing a level of service and quality from a bygone era. We were fortunate to stay in the older section of the hotel and thus are unable to comment on the newer portion. Upon arrival we were upgraded to a beautifully appointed suite with a terrace overlooking the harbor.... more

Great property with elegant comfortable rooms. Bar and restaurant are first class, indoor and outdoor pool and wonderful grounds. Stayed here on business for 4 nights and the staff was friendly and well trained. I was spoken to by name almost from the time I checked in. Concierge made reservations at a wonderful small restaurant nearby. My only complaint, albeit... more

The Lapa Palace was chosen by the Count Valencas as his noble residence at the end of the 19th century upon a hill in Lisbon and since 1992 the Lapa Palace serves as one of the most fabled hotels in the world. After having flown back from our first time in Madeira with Easyjet, we were once again back to... more

We held our wedding recently at the Lapa Palace Hotel and nothing I could say would adequately describe how fantastic this hotel was. From the time we arrived en mass with a large group of family and friends the staff were attentive, patient and above all professional - nothing was too much trouble and everything was done with a smile.... more

This year we went to Lisbon to stay at this hotel, having last year stayed at this hotel to visit Lisbon. The secret of this hotel is its spaciousness (its deceptive as when you enter the grounds you think the hotel is going to be poky, but it opens up like the tardis once you go through the front door),... more

Absolutely superb place. The low key frontage hides a gem behind the doors. Rooms are huge, luxurious and really well equipped, the pool and gardens are a quiet paradise in the heat of the day and the service is excellent from the minute the doorman opens the car door as you arrive to the moment he closes it as you... more

This was our first trip to Lisbon and Portugal for that fact. I've never had such an impression of service BEFORE arriving at hotel like I did at Lapa. I bombarded the concierge team (Riu and Hugo) with tons of e-mails about planning a tour, my wife's birthday, and other suggestions. They were tremendous, always responded within 1/2 a day,... more

The accommodations are truly 5-star and that applies fully to the staff. They are up-to-date with what's happening in Portugal. They are also very savvy about the history of Portugal and its application to today's activities. This is the place to go for elegance and care. more

After staying at the Sofitel for five days to travel around Lisbon, I moved to stay at the Lapa Palace for the last two days of my trip. I wanted to have some relaxing moments after days of sightseeing, and from the hotel's description, it seemed like a perfect place for that. And my expectation was definitely met. My room... more